Hire Controller

To provide expert project coordination for all new deliveries and collections. You will be the driving force behind post sale customer support, ensuring their satisfaction and delivering exceptional service. You will be at the forefront of delivering extraordinary modular space solutions, playing a pivotal role in our success and exceeding customer expectations.,

• Collaborating with all departments to create a seamless and extraordinary customer experience, leaving a lasting impression at every touchpoint.


• Coordinating post-sale contract processes with precision, ensuring accuracy and efficiency in documentation and communication.


• Conducting comprehensive audits of all new contracts, liaising closely with Sales Colleagues and Customers to ensure contract accuracy.


• Coordinating with Support Services & Transport colleagues for deliveries, collections and site moves to ensure a seamless execution of requirement to customer's satisfaction.


• Coordinate cross hires efficiently, maximising operational efficiency through effective collaboration and strong organisational skills.


• Maximise procurement efficiency through strategic vendor management.


• Efficiently manage fleet returns, ensuring smooth and timely processes.


• Optimise fleet maintenance through systematic processes


• Providing exceptional post-delivery customer support, swiftly addressing inquiries and ensuring complete satisfaction.


• Facilitating new and second-hand sale processing, ensuring accurate documentation and seamless transactions.


• Managing month-end processing, running/reconciling reports


• Resolving vendor and customer invoice queries.


• Addressing and resolving customer disputes and complaints, providing empathetic and swift resolution.
  
  We are seeking a Hire Controller at Algeco UK who brings exceptional organisational skills, strong communication abilities, and meticulous attention to detail. With a customer-centric mind-set and a passion for exceeding expectations, you will thrive in coordinating projects seamlessly. Your problem-solving aptitude and adaptability in a fast-paced environment will be valuable assets. While previous experience is beneficial, we welcome individuals with a desire for customer service and a willingness to learn and grow.
  
  Algeco UK is the leader in modular accommodation not only in the UK but around the world. We provide more buildings for hire than anyone else, including modular buildings for sale and rent, and off-site permanent buildings for sale for temporary, semi-permanent and permanent use.
  
  Salary: £

Hours: Monday to Friday, 37.5 hours.
Company benefits, sociable hours + 25 days holiday plus bank holidays.