Hire Controller

This is a fantastic opportunity for a Hire Controller to join our branch and provide full support in all areas of internal sales. This will include delivering first class customer service, working pro-actively when handling hire transactions and assisting in stock takes. Key Responsibilities You will be the first line of contact for customers, over the counter and on the telephone so customer service skills and an excellent phone manner is essential. Reporting into the Hire Desk Manager, you will provide support in all areas of internal sales, working with the internal sales teams completing hire transactions, stock takes and administration tasks. If required, you may also be asked to assist with covering deliveries and collections, test and run equipment and repair referrals.

• Experience of customer service either face to face or on the telephone
• Excellent attention to detail and accuracy
• IT Literate - basic Word and Excel skills
• Valid driving licence - essential
• Ability to prioritise your workload so all duties are done to the highest standard to maximise profitable hires and sales
• Ability to work on own initiative in a fast paced and busy environment, Disability Confident
About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

ESS (Equipment, Safety, and Services) is a leading specialist company in the UK, providing safety, survey, communications, and test & measurement equipment. With over 25 years of experience, we offer a comprehensive range of equipment, support services, and training solutions. As a potential employer, joining ESS means becoming part of a dynamic team in an exciting and rewarding work environment. We have established ourselves as a leader in the industry, delivering efficient solutions, exceptional customer support, and cutting-edge equipment. At ESS, we value employee growth and foster collaboration. We offer opportunities for personal and professional development, recognising and celebrating the skills and dedication of our team members. Experience a fulfilling career with ESS, where your contributions will make a meaningful impact. Join us today and be part of our mission to deliver outstanding equipment solutions and support services. Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.


• Competitive salary
• Salary sacrifice pension
• 25 days holiday, plus bank holidays
• Additional holiday purchase scheme
• Free Tool Hire
• Life Assurance cover 3x salary
• Share save scheme
• Eye care vouchers
• Recommend a friend scheme
• Learning & Development - commitment to upskilling and developing our people, structured in house training available alongside external training where required
• Cycle to work scheme
• Long service recognition
• My Vp discounts - a variety of discounts and rewards on thousands of well-known brands
• Discounts on HP products
• EE mobile contract discount offers
• Gym discounts
• Health Shield (discounted premiums on health care cash plan)
• Regit Assist 24/7 accident helpline - free joining