Home Care Operational Support Co-Ordinator

An opportunity has arisen to join the Community Response Service within Adult Social Care as an Operational Support Co-ordinator. We are seeking an Operational Support Co-ordinator with the passion to be at the forefront of providing services to the residents of Tameside., As the Operational Support Co-ordinator your role is assisting the Service Co-ordinators, Telehealthcare Manager and Team Manager in all aspects of the development of telehealthcare service to Tameside residents. Your role will involve :

• Assisting the Service Co-ordinators in the day to day work of the service.
• Taking referrals make appointments for the service and provide information.
• Collecting and input statistical information with regard to the Community Response Service.
• Provide administration support to the quality monitoring systems.
• To prepare telehealthcare equipment and check that all the information that is required is correct and available for the community response workers.
The Community Response Service provides a 24 hour, 365 days per year emergency response service to vulnerable people living within the borough of Tameside. The service responds to a variety of emergency situations and liaises with a wide range of other agencies as dictated by individual circumstances, in cases supplying and monitoring numerous Telehealthcare devices. About You We are looking for someone who will work alongside all teams to provide our customers with a high quality, united, professional service. You will complete an induction and be offered the relevant training and support to develop techniques and skills to respond to vulnerable service users. You will be required to work a 36 hour working week, normally Monday to Friday

Our employees' skills, experience and knowledge are essential to our success along with their happiness, wellbeing, commitment, enthusiasm and motivation to be the best they can be. This position is subject to Enhanced with Barred List Disclosure Procedures. We are committed to safeguarding and promoting the welfare of children, young people and adults and expects all staff to share this commitment. This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English.

At Tameside, we are committed to ensuring all our Citizens lead long, fulfilling and healthy lives. We are committed to supporting economic growth, providing high quality health and care services, protecting our most vulnerable and creating strong and supportive, self-sufficient communities. We recognise that our people drive our success and enable the organisation to deliver on its vision, purpose and priorities, and that our people are our most important resource and asset. Our values underpin our practice and behaviours, and are at the heart of everything that we do; and we understand that how we do things is just as important as what we do. We pride ourselves on living by our STRIVE values of Support, Trust, Respect, Integrity, Value Diversity and Engage. Our values underpin our practice and behaviours and are at the heart of everything that we do. How we do things are just as important as what we do.