Homecare Care Coordinator

£30000

Excelcare Holdings Ltd, Limehouse, Tower Hamlets

Posted 3 weeks ago, 25 Aug | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: cec06fa25dc8477c901d88eb7b8b6aad

The allocation of Homecare care workers rota's and workloads on the electronic management system

Matching care workers to service users based on care need, skills, experience, and personalities.

To maintain effective links and communication with local authority teams, care workers, service users, relatives and other relevant stakeholders.

Following up on any concerns raised by care workers and liaising/referring to appropriate professionals, including GP's, OT's and DN's

Ensuring care workers are appropriately trained and able to carry out their duties and responsibilities effectively and sensitively.

To implement and monitor all care packages and care plans as detailed within individual service agreements

To record and report any complaints whilst ensuring that all quality standards, complaints and comments are dealt with promptly.

To manage the homecare service and staff in accordance with the organisations aims and objectives, policies and procedures.

To assist in reviews of all Homecare care worker inductions and training needs on a regular basis to meet the annual training requirements.

To carry out regular supervision and monitoring of Homecare care workers in line with the service's registration requirements.

To undertake quality assurance processes, including telephone monitoring calls and care record audits

You will need to have experience within a Home Care setting - ideally as a Care Co-ordinator, however if you have experience as a Home Care worker or Senior Care worker and are passionate about providing the highest quality care to our service users and are ready for the next step then this could be the right fit for you., Previous experience working as a Care Coordinator is a desirable requirement or considerable experience within Home Care.

Excellent IT skills and competency in Microsoft Office packages as well as data bases or people rostering systems.

Possess excellent verbal and written communication skills with an eye for detail ensuring accuracy of data.

Ability to work under pressure with changing demands that require you to be responsive and flexible.

Excellent people skills with the ability to provide an exceptional level of service.

Experience of prioritising tasks and meeting deadlines without compromising accuracy

· Salary: Up to £30k (depending on experience)