Homeless Housing Coordinator

We are working closely alongside a Local Authority in Enfield to assist with the appointment of a Homeless Housing Coordinator, on a 3-month contract, likely to be extended at clients discretion. Please apply with your CV for immediate consideration.,

• To assess applicants under the prevention and relief duties, issue S.184 final decision letters, ensuring effective communication and management of expectations with customers.
• As appropriate, undertake the assessment and completion of high-quality risk management plans for applicants utilising information from a range of stakeholders and the applicant themselves.
• To minimise risk by identifying, reporting and following up any safeguarding concerns.
• Possess and maintain an ongoing in-depth knowledge of relevant welfare and housing legislation and the Councils statutory housing duties, policies and procedures.
• Provide advice and guidance to applicants by responding effectively and efficiently to enquiries maintaining the highest standards of professionalism and customer care.
• Create and maintain accurate, GDPR compliant client records and notes of all casework activities and decisions through both manual and IT recording systems.
  
  Significant experience of providing specialist homelessness casework to homeless applicants that may have complex needs
• Significant experience of working collaboratively to improve outcomes for homeless that may have complex needs
• Ability and experience to consistently deliver high levels of customer service to homeless applicants that may have complex needs