Homelessness Housing Officer

Homelessness Housing Officer

Agile Hybrid Homeworking (office base Norwich with some travel to King’s Lynn)

Full time, 37 hours a week, Monday - Friday

Starting Salary at £34,009 per annum, with progression opportunities to £36,178 per annum, plus Essential Car User allowance of £4,266 per annum

Fixed Term Contract for 9 months

About the role

We have an exciting opportunity for a Homelessness Housing Officer to join our team on a fixed term contract. This role plays a key role in providing dedicated housing management services for those moving from homelessness to tenancies within our properties.

The role involves:

• Allocation and letting of empty homes
• To deliver the associations commitments in respect of anti-social behaviour
• Delivering services that assist tenants and those in the community around them to peaceably enjoy occupation of their homes.
• Working closely with Support Agencies delivering support services to customers to ensure tenancy sustainment and to improve life opportunities.

 For full details on the role, please see the job description.

About You

The successful candidate will have previous experience working within the Housing Sector and be able to demonstrate resilience, compassion and a firm approach to dealing with the challenges this role presents. Having excellent and adaptable communication skills to engage with and support our tenants as well as establishing important connections with other agencies is also essential.

About Us

Broadland Housing Association offers more than 5,700 quality homes across Norfolk and North Suffolk believing that everyone deserves a home that meets their needs; we offer a caring, effective and high-quality service that is fair to everyone. We are one of the top 25 top Housing Organisations to work for in the UK and feature in the top 50 organisations to work for in the East of England.

Our teams are provided with the digital tools to work from home as well as a supportive and flexible understanding of the challenges this sometimes presents. We are a Hybrid Homeworking employer - with a 60/40 split (60% home/up to 40% office. As the role requires attendance at Broadland premises, candidates must live within a 75-minute commute of their office location (Norwich, NR1 1HU). Full details can be discussed within the interview process.

We offer staff many great benefits such as:

• Enhanced annual leave starting from 22 days, plus a day off for your Birthday, a Volunteering Day and a Personal day.
• Generous contributory pension scheme.
• Access to an Employee Assistance Programme to support you when you need it.
• Health Cash Plan – claiming for things such as Eye Test and Prescriptions as well as many other wellness and money saving perks.
• Utilities Allowance to support Hybrid Home Workers.
• Lots of Training Opportunities.
• And many more – Please see our Benefits Document available on our website!

For full details or to apply, please visit our website: https://www.broadlandgroup.org/about-us/work-for-us/current-vacancies/ https://www.broadlandgroup.org/current-vacancies/ or contact our recruitment line on and leave a message or email recruitment@broadlandgroup.org and we will get back to you.

Closing date: Midnight on Monday 20 January 2025