Homeowner Account Manager - North West Wales

As a Homeowner Account Manager, you'll be the primary contact for owners of the holiday property that we market. You'll manage a portfolio of 170 properties in your local region. This data-driven role has three core objectives :

• Increase bookings and revenue for each property in your portfolio year after year.
• Cultivate and enhance quality relationships with property owners in your portfolio.
• Improve the overall quality of our property portfolio and the earnings it generates., Utilise data to set competitive prices and adjust them as needed to maximise bookings.
• Recommend property upgrades, additions, and expanded target audiences to owners.
• Identify and eliminate barriers to bookings, like competing listings or restrictive booking requirements.
• Communicate effectively with owners, proactively address issues, and provide performance updates.
• Review contracts to align with company standards and increase revenue.
• Monitor and recommend improvements to property quality scores.
• Identify opportunities to maximise additional revenue streams.
You'll have : We understand that finding a candidate who perfectly meets every requirement is unlikely. If you're excited about the role and possess most of the following qualifications, we encourage you to get in touch - you might be exactly who we're looking for!


• Previous account management experience
• Strong data analysis skills
• Results-driven mindset
• Excellent communication and influencing abilities
• Customer-focused mentality
• Proactive problem solver
• Self-starter with top-notch time management
• Proficient in Welsh
You'll spend some of your time visiting properties, so a valid driver's licence is essential. Please note : you will be required to work a scheduled weekend day a couple times throughout the year.

We prioritise the wellbeing of our team. In addition to joining a rapidly growing company with a positive culture and ample employee development prospects, we offer competitive salaries and an array of benefits, including :
• Eco-friendly company car
• 25 days' paid holidays plus bank holidays
• A dedicated day off for your birthday or your loved one's
• 500 contribution towards a Travel Chapter cottage of your choice
• A paid day to engage in charitable work
• Friends and family discount scheme
• Life assurance for peace of mind
• Diverse social clubs, ranging from pet lovers to fitness enthusiasts
• Exciting social events, including our renowned Christmas parties!