Homeownership Manager - Retirement Schemes - Hybrid Working

Are you a leasehold or home ownership professional looking for an exciting new role within an organisation committed to improving lives? Are you an experienced people leader? If so, our part-time Home Ownership Manager role could be the perfect job for you…

Longhurst Group is a leading housing Group across the Midlands & East of England, committed to enhancing communities and improving the lives of both our colleagues and customers. With a mission to provide quality, safe, affordable housing that build great foundations for our customers, our Homeownership team are critical to ensuring our customers have the highest quality of living standards.

As a Home Ownership Manager at Longhurst Group, you will lead 8 Scheme Managers and be responsible for 5 non-managed schemes, providing an excellent service to enable them to successfully support our customers. Further key responsibilities are listed below:

Lead, develop and motivate a team of Scheme Managers.
Lead on recruitment of Scheme Managers, Section 20 Consultations and reviews of service delivery.
Hold a regular presence at our homeownership retirement schemes, carrying out inspections and coordinating any follow up work.
Help to approve the preparation of service charge budgets for our retirement homeownership schemes.
Ensure that all complaints are responded to in line with our complaints policy, and identify learning points for service improvement.

In order to be successful in application for our Home Ownership Manager role, having current knowledge of leasehold legislation is a must. You'll also need Knowledge of service charges, rents, budgets, and accounts.

Our Home Ownership Manager role operates in a hybrid capacity, contracted to 25 hours per week. To us, this means spending time with our customers across the East Midlands (Derby / Nottingham), with some time working from home (subject to business needs - we are open to discussion around how this is built into working weeks). A large portion of our Homeownership team also work in a hybrid nature, meeting in our offices on regular basis for collaboration and training.

Naturally working with our customers, we need to complete pre-employment checks before you join us. This role is conditional upon receipt of two satisfactory references (one from your current employer). We also need you to tell us what you have been up to over the past 5 years as a minimum in terms of employment history. This could include carer duties, travel, seeking work, education, employment, training, or volunteering., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

A competitive 28-day annual leave entitlement plus bank holidays
Car Allowance = £2,600 per annum (non-contractual, annually reviewed)
Life Cover of three times your annual salary (as part of pension scheme membership)
Membership of our Health Care Cash Plan including Employee Assistance programme and DoctorLine
Access to a range of discounts, including Blue Light and B&Q Tradepoint Cards
Free access to financial education service, supporting with personalised financial information on a range of topics such as mortgages, retirement planning, pensions, saving and investments, insurance and will writing
Free Eye Tests
Free flu vaccinations
Investment in your personal development through our extensive learning and development opportunities.
Professional subscription for membership fees relating to your role, paid for by us
Family friendly, carers leave plus other paid leave
Long Service Awards
Carers Networking Group and resources to support Unpaid Carers

This role currently attracts a non-contractual car allowance according to our Driving at Work Policy. This is currently set at £2,600 per annum, however eligibility for the allowance and the rate of the allowance is reviewed annually and any changes will be notified to you