Hospital Administrators - Multiple Positions

As a Hospital Administrator, you will be responsible for providing excellent customer service to patients and visitors across our Hospitals.
Your duties will include but will not be limited to taking telephone bookings, face-to-face bookings, checking patients in for appointments and booking follow up appointments.
You will also act as a support to the clinical teams, assisting with admin tasks such as printing labels and clinic lists, preparing new patient packs and ensuring they are ready for appointments, recording patient notes correctly, assisting with charging of patients, taking telephone queries, phoning out to new patients to book appointments.
The role will also involve the completion of various spreadsheets on a daily basis and ordering stationery stock so you will need to be able to multi-task.

Due to period of innovation, Spire Healthcare's Cardiff hub have multiple administration positions available. With the new venture opening imminently, we are looking for driven, customer focused individuals to join our team on a full time and permanent basis. Previous experience is not essential, however, exceptional customer service skills are a must.

Full training will be provided and this is a real opportunity to commence your healthcare career.

Shift patterns will vary between 8am and 7pm Monday to Friday and a half day on occasional Saturday's. Please note - induction will be full time for a minimum of 2 weeks (9am to 5pm) - please only apply if you are able to commit to these shifts., The successful candidate must have exceptional customer service skills
Direct Administration or Hospital experience isn't necessary
You will be IT competent and quick learner
You will have experience in a Customer service based role

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference; it is their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart., At Spire Healthcare, caring is our passion. We have been putting patients at the heart of everything we do for over 25 years. We're committed to looking after people, both patients and staff. We deliver high standards of care to our insured, self-pay and NHS patients across 39 hospitals and 33 clinics, medical centres and consulting rooms. Our successful business is led by an experienced and stable senior management team, we provide the highest quality of care through the latest medical technology, new facilities, and a focus on inspiring leadership and employee development.

We have achieved our market leading position because of our Purpose, which is to 'make a positive difference to people's lives through outstanding personalised care'. Everyone at Spire is aligned to this purpose, which underpins a culture of respect, inclusion, passion and collaboration across our business, enabling us to achieve more than 98% of our hospitals being rated 'Good' or 'Outstanding' by the Regulators; these are sector leading standards.

About the Team
Spire Cardiff Hospital is the largest, modern provider of private healthcare in Wales. We're experts in a wide range of treatments and conditions, as well as being an orthopaedic centre of excellence, delivering exceptional quality of care for musculoskeletal (bone and muscle) related conditions.

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

• 35 days annual leave inclusive of bank holidays



• Employer and employee contributory pension with flexible retirement options



• 'Spire for you' reward platform - discount and cashback for over 1000 retailers



• Free Bupa wellness screening



• Private medical insurance



• Life assurance


Please see the attached benefits leaflet for more information.

We commit to our employees well-being through work life balance, on-going development, support and reward.