Hospital Billing Administrator

Our Shared Services team in our Epsom Support Centre currently have an opportunity for a Hospital Revenue Billing Administrator within our Insured Billing Team. Continue your journey with us whilst we'll support you to be your best. As our Hospital Revenue Billing Administrator in our exciting Shared Services team, you will:

• Generate invoices for Insurance Providers with the guidance of an unbilled report and contract information.
• Meet invoicing deadlines.
• Ensure billing accuracy and self-audit invoices prior to final submission to insurance providers.
• Review and resolve customer queries via Salesforce, email and telephone/Teams.
• Represent the Insured Billing Team at meetings.
• Be in line with agreed operating procedures and standards, ensure Nuffield's patients' charge account is correctly updated through the accurate and timely billing of all relevant charges in accordance with the underlying service level agreement.
• Apply the correct coding and pricing to the patients' record, complying with the appropriate standards for NHS billing.
• Propose improvements and seek opportunities to optimise ways of working within the team.
• Maintain an effective working relationship with hospital colleagues, especially with regard to queries being actively managed with individual hospital departments.
• Exchange working practices and knowledge with billing colleagues to ensure a highly effective and standardised way of working is developed.
This hybrid role would predominantly home-based but there is an expectation to work occasionally from our London and Epsom Offices, flexibility will be required to travel to meetings when necessary.


• Accurate Administration skills.
• Continuous improvement mindset.
• Good communication skills, both written and oral.
• Excellent attention to detail
• Expert knowledge of Nuffield Health's billing routines and familiarity with the contracts, is desirable.
• Aptitude for problem solving.
• Demonstrable experience in supporting team members.
• Self-motivated, disciplined and focused individuals who enjoy working to targets.
Helping you feel good. We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. With a range of fantastic lifestyle and wellbeing rewards, like gym membership and private healthcare - at Nuffield Health, we'll take care of what's important to you.