Hospitality Assistant

Eton College has a vacancy for a casual Hospitality Assistant who has the enthusiasm and passion to join our incredible team. The Hospitality Assistant will assist the Hospitality Team in the preparation for and service to, all functions and events within and from Bekynton, the College's central dining facility., Key Tasks and Responsibilities

• Prepare the crockery, cutlery, glassware and linen in readiness for events;


• To transport all of the above and food and beverages to the desired locations;


• To ensure the location of the event is ready and clean;


• To set up locations of events to the expected standard and as directed by the Hospitality Manager/Supervisor;


• To clear locations after events and complete set-down according to site requirements and standards;


• To deliver unparalleled customer service of the highest standards at all times, with excellent attention to detail;


• To undertake bar duties;


• To have an excellent personal presentation and wear the correct uniform as directed;


• To maintain the vehicles used for hospitality delivery in good condition and cleaned after use;


• To maintain hospitality equipment in good order;


• To adhere to company and site procedures in regards to Health and Safety and Food Safety which may include temperature checks, food labelling and dating, cleaning schedules and allergen regulations at all times and ensure that all records of such are kept;


• To ensure you maintain your work area to a clean, hygienic and tidy standard at all times;


• To identify any hazards and report to the senior manager on duty;


• To ensure stock is controlled and rotated;


• Undertake training and development relevant to the role;


• Promote a friendly working relationship with all colleagues;


• To work alongside temporary staff and guide as necessary;


• To assist with sports teas and pack up preparation and deliveries;


• To carry out any reasonable request made by the Hospitality Manager/Supervisor or duty manager or senior chef;


• Commitment and promotion of equality, diversity and inclusion;


• All positions at Eton are classed as 'regulated activity' as per the Keeping Children Safe in Education 2024 guidance, therefore a good understanding of safeguarding procedures is essential;


• Commitment to safeguarding and promoting the welfare of children, including but not limited to, completing safeguarding training as required, and ensuring any safeguarding updates issued by the College are read and understood;


• Understand and comply with procedures and legislation relating to confidentiality.
  
  Have a valid UK Driving Licence;


• Have experience in a similar high profile / high expectation environment;


• Have excellent interpersonal and people skills and ability to communicate effectively with customers, clients and staff;


• Take pride taken in work and service excellence;


• Have the ability to achieve performance criteria;


• Be positive in approach to learning in role with self-motivation;


• Have the ability to multi-task and be organised;


• Have good time management;


• Demonstrate attention to detail;


• Be literate and numerate;


• Have the ability to use own initiative;


• Have the ability to work effectively on your own or as part of a team;


• Be flexible approach to role and demands of the business in terms of working hour/shifts patterns;


• Have a good standard of waiter / waitressing skills, whilst this is not essential, it would be desirable;


• Have good knowledge of food and beverages including wines and beers would be advantageous but not essential.
  
  Eton College offers a wide range of benefits, including an 11% employer contribution to your pension (with 4.9% employee contribution), Employee Assistance Programme, enhanced Maternity / Paternity scheme, a cycle to work scheme, subsidised lunches during term time, free or heavily discounted access to the College's sport and leisure facilities and discounts at local retailers and businesses.