Hospitality Assistant

As Hospitality Assistant at Korn Ferry, you will be a crucial, valued member of the Operations Team. Your responsibilities will focus on looking after Korn Ferry's client area, interacting with clients, and supporting teams across the business. The aim of the role is to deliver consistently excellent service whilst also looking for opportunities to improve the overall hospitality experience. Whilst your primary focus will be on client meeting rooms, you will also provide catering support to the wider office, for internal events. As a key member of the team, you will understand all aspects of catering activities and when needed be able to undertake and be responsible for catering management including placing orders for supplies., Delivering a consistently excellent hospitality service so that our clients and colleague experience is easy and seamless. You will:

Look after our clients and colleagues

• Take catering orders, either from colleagues or guests, or via the dedicated catering system.


• Deliver ordered items promptly, in a safe, professional, and friendly manner.


• Set up, clear and tidy meeting rooms and as necessary, other areas of the office.


• Prepare, deliver, and clear drinks and food, such as breakfasts & lunches etc., in a safe, professional, and friendly manner.


Check the catering diary and/or catering system, for future catering events and requirements, thereby ensuring all necessary preparation is in place.

Liaise with colleagues in Catering, Front of House, Operations, and the wider Korn Ferry community, as appropriate.

Kitchen Management

Gain the necessary working knowledge of the catering kitchen, the communal kitchens, the client area, and all relevant equipment.

Follow food safety rules.

Be observant of danger, such as chipped or cracked glassware, etc. Report and dispose of any items which are not fit for use safely, consulting with colleagues, as appropriate.

Use the dishwashers as needed (loading and unloading) clean and fill them with dishwasher salt, as required.

Store glasses, cutlery, crockery, and other kitchen equipment safely and correctly.

Keep the fridges stocked with the required drinks and consult with colleagues regarding stock levels.

Report faults and issues to the relevant colleague, as appropriate.

Clean the coffee machines and other kitchen equipment as needed.

Liaise with colleagues regarding stock levels of kitchen supplies and re-stock as required.

Other

Work well as part of the Operations team, integrate, and become a valued member of the team.

Help on reception as needed.

Be punctual and if required work flexibly to deliver services at various times throughout the day.

Adhere to and promote all relevant Health & Safety policies and procedures.

Complete any other tasks, as required by Korn Ferry.

Have a passion for delivering outstanding service, greeting clients with a smile, and serving them with pride.

Be an excellent team player with excellent communication skills.

Have a desire to succeed in the role.

Possess the ability to work under pressure.

Treat everyone kindly, professionally and with respect.

Korn Ferry is a global organizational consulting firm. We help clients synchronize strategy and talent to drive superior performance. We work with organizations to design their structures, roles, and responsibilities. We help them hire the right people to bring their strategy to life. And we advise them on how to reward, develop, and motivate their people.

Our 10,000 colleagues serve clients in more than 50 countries. We offer five core solutions:

• Organizational Strategy