Hospitality Assistant - Nottingham

We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for The Venues Collection on a permanent casual basis, contracted to 0 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people. Here's an idea of what your shift patterns will be: Variable shifts Great things happen when people get together in our spaces to meet, spaces to sleep and spaces to celebrate at Eastwood Hall. From leisure breaks, weddings and celebrations to conferences, meetings, training, and every business event in between our venue provides an informal atmosphere where you and our guests can be themselves. We combine our spaces with a bigger family. Eastwood Hall is part of The Venues Collection - a division of Compass Group UK & Ireland, the market leader in contract catering & support services. As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Your key responsibilities will include:

• Greeting and looking after our guests so they go home delighted
• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the menu and making recommendations to our guests
• Representing Compass Group UK&I and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations
  
  Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure
  
  Part of Compass Group UK&I, we are a grouping of seven easily accessible event spaces with hotel-like residential and leisure facilities, which all sit under the brand name The Venues Collection. Located across the UK, our venues all feature stylish and individual event spaces, including both contemporary and historic meeting areas. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.