Hospitality Degree Apprentice

This is your opportunity to gain practical operational experience with one of Europe's fastest-growing hotel chains, whilst studying to earn a Chartered Manager Degree Apprenticeship in BSc (Hons) Applied Business Management! Take a deep breath because you'll be stepping into a busy role: earning while you're learning!

This is a fixed-term 2.5 year opportunity. In your first 2 years, you will spend time across our four hotels in Manchester covering a number of departments which may include Housekeeping, Reception, Food Beverage and Meetings Events to help you gain a rounded knowledge of each of the hotels. Following this you will choose a specialism in one of these areas, in which you will continue to work in order to develop your supervisory/managerial skills for the final part of your programme.

We are looking for hard-working individuals who can demonstrate dedication and enthusiasm in helping manage our hotels and look after our guests. You'll be guided by a team of outstanding professionals who are committed to building confident team leaders along the way, so Come Join Us!

The working week includes 32-hours working in the hotel on a rota and an 8-hour study day. Remember this role is in a hospitality business, so will involve shift work including weekends, bank holidays and evenings.,

• The programme is fully accredited by the Chartered Management Institute and is designed to help you grow and develop in your career


• One-to-one coaching with an experienced industry professional


• The learning is based online; you will also have the opportunity to participate in in-person community and networking events


• Upon completion of the programme you will have a Level 6 qualification, which is equivalent to a degree with honours


What will I be doing in the hotel?

Whilst working across a number of different departments, we will expect you to:

• Support your manager with daily operations and service delivery


• Meet and exceed guests' expectations by offering exceptional hospitality
  
  Be a confident communicator with excellent interpersonal skills


• Possess excellent attention to detail


• Have the ability to work collaboratively with others with a proactive and positive outlook.


• Lead by example! Don't forget to let your personality shine through


• Support with the delivery of events to help create those "wow" moments, Not be in full time education (or have finished education by 11th October)


• Live in England


• Be a UK citizen or have the right to work in the UK


• Have been resident in the UK for at least 3 years


• Not be on a GAE or Student visa


• Provide evidence of Level 2 qualifications in Maths English at GCSE grade A- C / 9-4
  
  Situated in the heart of the city, The Midland is a luxury hotel in Manchester like no other. Host to an array of Kings, Queens, Presidents and Prime Ministers over the years, you can rest assured knowing that you'll be staying in one of most iconic and historic hotels in Manchester.


As a four star hotel, The Midland features 312 pristine bedrooms, two award-winning restaurants, Adam Reid at the French and Mr Cooper's, an elegant Tea Room, a newly refurbished bar and lounge and 14 impressive conference and meeting rooms to fulfil all your business needs.

If you're looking to make the most of your time in Manchester, look no further than The Midland Hotel. Our guests will also benefit from our award-winning luxurious spa, The Spa At The Midland. Designed with relaxation in mind, our tranquil spa offers a wide range of treatments including our unique Rasul Spa experience.

About Leonardo Hotels

At Leonardo Hotels, our vision is very simple: to be the first choice for everyone who values genuine hospitality.

Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels here in the UK Ireland, and have come a long way since we opened our first hotel in Ireland back in 1993! With approximately 4,000 employees and multiple brands we are a dynamic, innovative and fast-growing company.

As an employer we put a big emphasis on career development and as a rule we recruit our operations team members for personality- it is all about how you interact with others and how you can demonstrate our values: Consistent, Friendly, Genuine, Positive and Willing

At Leonardo Hotels each and every team member is individually valued and respected for who you are. All careers within our hotels offer customer interaction, a great deal of variety, and a fun and friendly working environment. We strive to make all of our hotels great places to work, and get our teams involved in activities such as summer barbecues, Christmas parties, Thank You Week and birthday celebrations!

We also offer excellent employee benefits, including huge discounts on overnight stays at our hotels as well as performance-based rewards via our Leo Points system- these range from vouchers to a well-deserved day off!


• Full funding for your Chartered Manager Degree Apprenticeship in BSc (Hons) Applied Business Management


• Special rates on Leonardo Hotel rooms across the UK Europe: get planning that city break you've been dreaming of!


• Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops


• Free hot meals whilst on duty


• Talent referral scheme: earn yourself a bonus for recommending a friend to join us


• We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration


• The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support


• Ongoing job-related training programmes with clear paths for progression


Why come join us?

We look after our colleagues just as well as we look after our guests. Once you're part of the team, you're part of the Leonardo community. We have support on tap, so expect top-notch LD programmes, practical training and clear progression within our vibrant and dynamic team.

Our Story

Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 250 hotels across Europe and Israel. We look after over 50 hotels across the UK Ireland and have plans for major expansion over the next few years'; there's never been a more exciting time to come join us!