Hospitality Manager - Events
Topgolf, Watford
Hospitality Manager - Events
Salary Not Specified
Topgolf, Watford
- Full time
- Permanent
- Onsite working
Posted today, 6 Nov | Get your application in now to be one of the first to apply.
Closing date: Closing date not specified
job Ref: 0960016bf71548bf8442608b6f4fc94f
Full Job Description
- Supervise the team in providing best-in-class service on a daily basis
- Coach and develop the team and drive Associate engagement
- Uphold operating procedures and service and safety standards, especially Guest Satisfaction
- Ensure all Guest areas are staffed and functioning efficiently
- Delegate tasks
- Demonstrate Topgolf's Core Values: Fun, One Team, Excellence, Edgy Spirit and Caring
- Focus on business metrics to drive performance
- Maximize profit and revenue
- Perform other operational duties as assigned by your manager
5+ years of restaurant, hotel or golf course management experience with at least 1 recent year as an Assistant General Manager or General Manager with a restaurant, hotel, or golf environment - High school diploma or equivalent
- Excellent communication, time management and organization skills
- Ability to work on a team
- Energy and enthusiasm
- A high level of self-awareness, receptivity to change and integrity
- Ability to work in extreme weather conditions for extended periods of time
- Availability to work varied shifts, including evenings, weekends and holidays
- Ability to stand and walk for long periods of time including maneuvering up and down stairs
- Ability to obtain required licenses and certifications for your location