Hospitality Team Member - Genting Casino Birmingham Chinatown

Are you a bubbly personality with a passion for customer service? Would you like to work in a fun, fast-paced industry? We are recruiting hospitality team members to join Genting Casinos. You will be responsible for providing excellent customer service to our customers in our bars and restaurants whilst following company procedures, processes and health and safety and hygiene regulations.,

• Ensuring an exceptional standard of customer care, whilst adhering to all company procedures, processes and health and safety and hygiene regulations.
• Being an effective team player who contributes to business improvement.
• Till operation and cash handling.
• Prepare and serve food and drinks ensuring a high standard of presentation.
• Clearing tables of cutlery and glasses etc. from customers ensuring all items are washed/cleaned and stored correctly.
• Being flexible and able to work a variety of shifts including night shifts and weekends.
  
  Genting Casinos is one of the UK's most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience., OUR BUSINESS. Genting Casinos UK is one of the UK's leading leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we're passionate about our values and providing both our colleagues and our customers with a fantastic experience.
OUR CULTURE. Every role plays an important part in Genting's success, whether you're out on the gaming floor or in a support role behind the scenes, collectively we all work together to ensure our customers have an enjoyable experience and colleagues feel happy, safe and supported. We're committed to promoting a diverse and inclusive culture, providing equal employment and development opportunities for our people. We practice and encourage transparent communication in all interactions and a workplace free from discrimination, harassment, bullying and victimisation. We recognise the importance of rewarding our employees for their hard work and dedication which is why we have many initiatives in place like our regular staff social fund, and Croupier of the Year Awards amongst other events and rewards throughout each year. OUR VALUES. At Genting, we live and breathe our values every day across all of our locations. They're the underlying beliefs, attitudes and behaviours which define how our colleagues conduct themselves, work with one another and deliver great service to our customers. OUR EMPLOYEE BENEFITS. We're passionate about being able to provide an extensive employee benefits package to all of our colleagues across the business. From life assurance, income protection and discount portals, to a private GP helpline, learning and development opportunities and a health cash plan - there's so much more for our employees to take advantage of.

In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits, read more details below., As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including: Company funded benefits
• Private GP helpline.
• Discount portal for popular retailers, restaurants, leisure and more.
• Pension scheme.
• Life assurance.
• Employee assistance programme " A confidential helpline providing 24/7 advice and counselling whatever the issue.
• 20% discounted gym membership.
• Mental health support.
• Family-friendly and wellbeing policies.
Flexible benefits
• " designed for employees to choose the best package for their personal needs.
• Health Cash Plan (level 1 is company funded).
• Critical illness cover.
• Dental insurance.
• Travel insurance.
• Health Screening.
Rewards, recognition, development, and events
• Career development opportunities.
• Genting Academy " online learning portal.
• Long service awards.
• Staff social fund.
• Annual company Christmas present.
• A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
• Subject to eligibility.