Hospitality Team Member - YHA Cambridge
YHA Youth Hostel Association (England & Wales), Romsey Town, Cambridge
Hospitality Team Member - YHA Cambridge
Salary not available. View on company website.
YHA Youth Hostel Association (England & Wales), Romsey Town, Cambridge
- Full time
- Permanent
- Onsite working
Posted today, 29 Oct | Get your application in now to be one of the first to apply.
Closing date: Closing date not specified
job Ref: e09ad1c094e841f78b8b7455eee461d4
Full Job Description
- Providing warm hospitality and great customer service to all our customers, members and guests.
- Working on reception and offering insights about the hostel and the local area, ensuring every guest feels informed and welcomed.
- Utilizing our systems for efficient guest check-ins and check-outs and food & beverage sales and service.
- Carrying out cleaning and housekeeping duties, ensuring a comfortable and clean environment for all guests.
- Assisting in the preparation of food in the kitchen and serving food and drinks with genuine warmth, hospitality, and pride that will influence in more sales. Suggesting enjoying dinner with us or offering a beverage or dessert as you assist with table service, ensuring a diverse and welcoming experience for all guests.
There's a multitude of advantages to being part of the YHA team. To explore more about the benefits we offer, visit our YHA Jobs website today. Join us for a unique work experience and discover the YHA difference for yourself. Become a Vital Part of Our Inclusive Team at YHA - Your Journey Starts Here At YHA, we believe in the power of diverse perspectives and unique experiences. Our vision is to create an environment where every individual is celebrated for who they are and what they bring to our team., At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds., To gain a deeper understanding of what it's like to be a part of YHA, visit the 'Working for YHA' pages on our YHA Jobs website. Join YHA, and let's embark on this incredible journey together. Your distinct perspective and experiences are valuable assets to our inclusive community. PLEASE NOTE All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to., Help us make a difference. Because where you go changes who you become. YHA (England & Wales) is a leading UK charity for young people. We transform young lives forever through travel and real adventure. Whatever role you do with YHA (England & Wales) and wherever you are based, you'll make a positive difference to the lives of young people who need our support. Our teams are based across England and Wales - in our hostels, at our National Office in Matlock, Derbyshire, or in remote/hybrid roles anywhere in the UK. Working for a charity like YHA (England & Wales) could see you greeting guests in the centre of London, running activities for schools in the Lake District or making beds in a 800-year-old castle. You could be planning our fundraising events, managing our properties, handling our finances or helping to shape the direction of YHA's future. Working at YHA (England & Wales) is rewarding in lots of ways and what you do here really counts. That is why we offer our employees many great benefits. Looking for additional training or professional development? Wondering about what perks you can look forward to at YHA (England & Wales)? You're in the right place to find out all about our benefits. - Competitive hourly rate: We offer a pay of £11.44 + £1.20 Local Living Allowance per hour (this role is flexible, 25-37.5 hours per week, permanent contract).
- Exclusive benefits: Enjoy access to YHA's staff discount and cashback portal, allowing you to save on your everyday purchases.
- Free YHA Membership: Receive a complimentary YHA Membership each year.
- Travel and adventure: Discover new places with 10 free hostel stays per year for you and up to 3 friends or family members.
YHA Cambridge is one of YHA's oldest and best-loved hostels, providing superb, modern accommodation for those looking to explore the historic city of Cambridge. The youth hostel is in a prime location, only three minutes' walk from the train station so easily accessible. YHA Cambridge is a vibrant hostel with a bustling cafe-bar. We are looking for a dynamic, hard-working team member willing to work five days a week, weekend included, with some experience and excellent customer service skills who thrives in a busy international environment. You will need to show initiative, passion for customer service and able to work with minimal supervision. Our hostel offers an entirely distinctive workplace, far from the ordinary office setting. At YHA Cambridge, we believe in valuing our team members and ensuring they have access to great perks: