Host

As a Host you'll: Be responsible for providing a warm welcome for our guests. As the face of our business, you'll:

• Be passionate about providing brilliant customer service
• Care about the wider team, turning your hand to support wherever needed
• Gain people, marketing and operational skills whilst getting paid for it!
• Be encouraged to grow and develop whilst achieving a long-term career (if that's what you're after)
What comes next is up to you: If you have the determination to drive your development, we'll support you to progress into a Supervisor role and beyond!

Right at the heart of the pub - creating moments of joy. You'll be there supporting the team to deliver the everyday moments and those stand-out occasions. You'll thrive from an environment that is busy, varied, fast paced but most importantly - fun!, Come as you are. Personality counts for more than anything else here. We'll accept you and celebrate you for being you. We can't wait to see what we can make happen together. Marston's could be the making of you.

What you get from us: You'll be joining a pub company that's been voted - Best Pub Employer (501+ Employees) at The Publican 2024 Awards. We put our people first, which is why we offer real benefits including:
• 30% off at all our pubs, restaurants, and hotels
• A reliable hours contract, to give you the security you deserve
• Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
• Flexible and part time hours offered to work around your family or higher education
• Exciting range of high street, online discounts and cashback offers
• Fantastic range of apprenticeship programmes to support your career
• A friendly and lively atmosphere, working alongside passionate and diverse teammates
• Access to Licensed Trade Charity for financial, mental, and emotional well-being support, The benefits
Wellbeing As a responsible employer, we offer professional wellbeing support to our pub and pub support centre teams including support from the Licenced Trade Charity. Accommodation The majority of our pub General Manager roles include optional on-site accommodation. Award winning Proud winners of The Publican Awards 2024 - Top Pub Employer (501+ employees) as well as a number of awards across a variety of disciplines. Bonus Our pub management, operations and sales roles offer performance related bonus schemes. For our support centre teams, we offer a discretionary company bonus scheme. Competitive salaries Opportunity to earn a great wage whilst having fun at work. Long service We reward loyalty with awards for key anniversary milestones. Food and drink Our privilege card gives our people 30% discount off food and drink in our pubs. As well as access to our £4.50 refuel at work meal deal whilst on shift. Pension scheme All our salaried roles offer membership to a company contributory pension scheme. Hourly paid roles offer auto enrolment schemes. Private healthcare Some of our roles offer access to a private healthcare scheme. High street discount An exciting range of high street, online discounts and cash back offers are available for all. Employee discount All of our employees receive a 30% discount on Marston's food and hotel stays. Training and development We're passionate about growing our own talent through an extensive apprenticeship offer, dedicated L&D teams, and award winning e-learning platforms. Host FAQ's How do I grow my career at Marston's? Whether you'd like to progress your skills back of house, or work towards becoming a General Manager of the future, we have a range of career pathways at Marston's and your line manager & our support teams will work with you on an individual basis to put personal development plans in place to help you achieve your career goals. We also have a fantastic range of apprenticeships available to support your development. What hours would I need to work? The nature of the hospitality industry means that we are able to offer a range of flexible shifts to suit your needs however, our peak trading times are evenings & weekends so this role would involve evening & weekend working so that we can provide the best experiences for our guests. Speak to one of our hiring managers for more information & to discuss if this could work for you. How much can I get paid? Our hourly rates & salaries are dependent on the role. Please see our job adverts for the pay rates on offer or chat to our hiring managers for more information.