Host / Hostess

About the Role: As a host/hostess, you will be the face of The Broadcaster, welcoming guests and ensuring they have a memorable dining experience. Your role is crucial in managing reservations, seating guests efficiently, and handling any inquiries or issues with professionalism and a positive attitude. Experience with Seven Rooms is a plus, as it will help you manage our multi-entranced restaurant seamlessly.,

• Engage with guests warmly and professionally, creating a welcoming atmosphere
• Manage reservations and seating using Seven Rooms
• Coordinate with the service and kitchen teams to ensure smooth operations
• Address guest inquiries and resolve any issues promptly and effectively
• Maintain a clean and organized host area
  
  Proven experience in a similar role within a fast-paced, multi-floored restaurant
• Exceptional communication and interpersonal skills
• Strong problem-solving abilities and the capacity to remain calm under pressure
• Experience with Seven Rooms or similar reservation systems is a plus
• Ability to manage multiple tasks and priorities efficiently
• A friendly, approachable demeanour and a passion for delivering excellent customer service, If you have a knack for guest engagement, are an excellent communicator, and thrive in a fast-paced environment, we want to hear from you! Apply now to join our host team.
  
  Situated in the heart of White City, The Broadcaster boasts an array of dining and event spaces, including a spectacular roof terrace. As a contemporary pub and dining room, we are dedicated to serving both modern and timeless pub classics, accompanied by warm service and a curated beverage offering., Who We Are
Welcome to The Broadcaster! Our beautifully designed restaurant, next to the Television Centre in White City, has four floors, including multiple event spaces and a glorious roof terrace. With a modern British menu, crafted cocktails, beers, and an extensive wine list, we offer the perfect setting for any occasion - whether it's a light lunch, a special celebration, or a unique event. Why Work with Us? We believe in a relaxed and friendly hospitality ethos that permeates everything we do. Here at The Broadcaster, you'll have fun hosting events and driving service in a high-energy, bustling environment where no two days are the same. It's a place where your love for delivering personalised experiences can shine, and being part of our ever-evolving team means always moving forward together. What We Offer:
• Dynamic Atmosphere: Embrace the excitement of working in a vibrant, fast-paced setting.
• Flexible Contracts: Tailored to fit your needs and help support your lifestyle
• Wagestream: Access to your wages ahead of pay dates to help with any surprises
• Perks on Shift: Enjoy free meals and drinks while you work!
• Career Growth: Training programs and career progression
• Learning Opportunities: Regular supplier trips and access to external training such as WSET
  
  Competitive pay and opportunities for career advancement
• Collaborative and supportive work environment fostering growth and development.
• Opportunity to showcase your talent in a dynamic and bustling setting.
• Chance to be part of a dedicated team committed to service excellence.
• Access to up to 50% of your earned wages ahead of pay dates via Wagestream.
• Group dining discounts across our businesses and partner groups (The Lighterman, The Italian Greyhound and Boxcar).