Hosting Services Manager

We consider all types of flexibility, including locations, hours and working patterns. We make health happen At Bupa, we're passionate about technology. With colleagues, customers, patients and residents in mind you'll have the opportunity to work on innovative projects and make a real impact on their lives. Right from the start you'll become part of our digital strategy, joining us on our journey and developing yourself along the way. Within EP&S Hosting Tower, the Hosting Services Manager is responsible for managing the support, maintenance and development of systems, platforms and services delivered by the hosting and data centre services. How you'll help us make health happen:

• Managing vendors and technical specialists to provide pro-active and/or reactive specialised technical support of in VMWare and Windows Server on BUPA's information systems infrastructure on premise and in our cloud based solutions
• Providing 2nd /3rd line support that includes 'Fix on Fail', management of change requests, support requests, proactive performance monitoring and management.
• Managing Platform(s) for Business Services and application services.
• Delivering all 'Small Scale' development projects according to Bupa's Project methodology, as well as ensuring that they are completed to agreed specification, timescale and budget.
• Managing service providers and contract resources necessary to provide the Platform(s) and Services(s).
  
  A detailed understanding and practical knowledge with regards to the provision of Platform(s) and Service(s).
• The ability to provide 'Thought Leadership' with regards to the provision of Platform(s) and Service(s).
• Proven experience in managing budget of > £1m and financial planning activities.
• A wide knowledge as to how the marketplace is developing Platform(s) and Service(s)
• Practical involvement in all stages of the delivery lifecycle, from feasibility through to support.
  
  We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more:
• 25 days holiday, increasing through length of service, with option to buy or sell
• Bupa medical insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Target bonus of 10% based on individual and company performance
• Onsite gyms or local discounts where no onsite gym available
• Various other benefits and online discounts