Hotel Night Cleaner

The role of Hotel Night Cleaner is to support the Night Duty Manager with duties inclusive of: security, operation of the hotel throughout the night,providing 24hour Food and Beverage service, assisting the bar service and fulfilling cleaning duties in line with hotel standards.

Our Hotel Night Cleaner role is being offered on a Annualised Hours Contract working an average 39 Hours per week which will be on a 4 on/3 off schedule.

Please note, this position will be offered as an Annualised Hours Contract. Annualised Hours is an alternative way of expressing a working contract in hours per year, rather than the conventional hours per week. It enables staff to receive a standard monthly salary based on average hours, no matter how many hours they work in any month. Team members can be rostered for additional hours during busy times and fewer hours during quieter periods., Ensure you are aware of what business is in the hotel each evening via your hand over with the front office team before their departure.

Prepare basic food items on the 24-hour menu as trained by the Kitchen team to fulfil room service food & drink requirements.

Be able to fully operate the point-of-sale system and resolve problems as necessary.

Carry out regular security checks throughout the building during the night, acting upon any problems or concerns.

Learn the hotel computer software (Opera) to assist with late check-ins and early check out 's in & Night Audit

Cash and Credit Card Handling - Taking of monies for the payment of services

Handle all telephone calls politely and efficiently, ascertaining and accurately meeting the caller's needs.

Ensure that all cleaning tasks are completed and are cleaned to hotel standards, and that the hotel is ready for the next day's business.

Clear Down any late Function Rooms assisting the Event Staff

Set up conferences for the following day's events

Removal of all trays from public areas, bedroom corridors as necessary.

The preparation of Breakfast trays and service to the rooms when required.

Liaise with guests and residents in the hotel, dealing with any problems and resolving complaints in a courteous and professional manner.

These responsibilities are not an exhaustive list and you may be required to undertake other duties as and when deemed required by Management.

What do we need from you?

To be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards.

At Aimbridge we believe personality is key, so it goes without saying that you will have bags of personality and a real flair for hospitality.

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world.We work with big brands such as Hilton, Accor, Marriot and IHG as well as small independant hotels and everything in between., At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our Global community and enabling everyone to Be Their Best Selves., We are a team of over 100 employees who are friendly, personable and strive for everyday success. Under-going an extensive refurbishment programme means our occupancy has increased year on year and we're now looking for committed candidates to join our team to help us meet the demands of our quickly growing business.

We want to hear from you if you feel that you can deliver outstanding customer service whilst surpassing our guests' expectations and help us to become known as the number one destination hotel within Eastbourne.

What can we offer you?

Competetive rates that all exceed National Living Wage.

Annual Staff Awards, Monthly Departmental Activities, Employee of The Month, Development Opportunities.

If you feel you can contribute to our on-going success, we want to hear from you!

About the Hotel:

Stay with us by the sea. The View Hotel Eastbourne, situated on the main promenade and is not just another luxury hotel. The Hotel offers 126 modern ensuite rooms and boasts the most amazing views of the English Channel seafront from majority of our public spaces, bar and restaurant, meetings & events rooms and beautiful balconies in our rooms. No matter the reason for your stay, we thrive on ensuring our guests are well looked after and have everything they could possibly want during their time with us

As part of the Aimbridge team, you will have access to a suite of benefits that include

• Hotel discounts portfolio wide - Staff rates and up to 50% discount on food & beverage.


• Wagestream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.


• 24/7 access to our employee assistance programme


• Career and lifestyle breaks - Allowing you to take time off for key life events


• Company sick pay from day 1 - Giving you piece of mind when you need it the most (T&C apply)


• Minimum of 30 days holiday (Pro rata)


• Staff meals on duty


• On-site car parking facillites


• Uniform supplied


• Paid breaks


• Bike to work scheme


• Rewards and Recognition Scheme


• Health and Wellbeing Programme


• Real living wage commitment


• Annual reviews for salary and employee benefits


• Festive salary enhancements s


A day in the life of…, The starting salary of £25,730 per annum is being offered which increases following a successful completion of 6 month probation, 30 days holiday pro-rata and a company pension scheme. You would be required to work 4-5 days per week on a rota basis including weekends.

Based in The View Hotel Eastbourne, you will be part of a team of passionate people who know that being the best doesn't always mean working around the clock.