House Keeper Band 2

The Housekeeper will assist ward staff in the delivery of a high quality service to children and their families. Duties will include general housekeeping, ward maintenance, monitoring and any other related duties at the discretion of the ward manager in line with the ward requirements. This will be a supportive role aimed at promoting a positive hospital experience for our patients and their families.,

• Participate in maintaining cleanliness of the ward environment in relation to Infection Prevention Control working closely with the Ward Manager.
• Participate in resource management with effective stock controls systems.
• Participate in patient/parent ward based satisfaction surveys.
• Ensure water outlets are flushed daily and logged on the compass syste
RESEARCH
• Participate in research projects established within the Unit/Trust to promote evidence based practice.
The above list is not in any order of priority and is not meant to be exhaustive. Individual objectives will be agreed with the post holder on an annual basis and utilised to assess performance and identify training needs. Alder Hey Children's Hospital is committed to supporting all staff to balance work and other life needs. This is the responsibility of all employees and will be achieved by consultation, open communication and involvement of all team members. This document provides an outline of the main duties of the post; it is not intended to be an exhaustive list. Its content will be subject to regular review in conjunction with the post holder.

Good organisational and problem solving skills High Excellent communication skills, including a visibly pleasant attitude and demeanour, so as to: Build rapport with patients and their families and inspire their confidence in the service being provided. orientate patients and family members to the ward and the facilities available escort/direct patients and relatives to correct departments within the hospital assist children and carers in choosing meals and assist other staff in distributing those meals to the correct person High Ability to work well within a team High General IT skills willingness to train/learn High Budgeting skills High Excellent time management skills High Understand the importance of maintaining confidentiality High Ability to act as a companion to children and carers Medium Ability to evidence housekeeping skills in a hospital environment