Housekeeping Supervisor - Principal York

Salary not available. View on company website.

Rbh Hospitality Management, York

Full time
Permanent
Onsite working

Posted today, 10 Jan | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: 12943ac2e0b44b158cf42f2863abdcb2

Rbh Hospitality Management

Full Job Description

Supervise the housekeeping team, ensuring all rooms, public areas, and back-of-house areas are cleaned to the highest standards of cleanliness, hygiene, and presentation
Organise and coordinate daily cleaning schedules, assigning tasks to team members based on room occupancy and operational needs
Conduct regular inspections of guest rooms, public areas, and facilities to maintain and improve quality standards, addressing any issues promptly
Train, mentor, and develop housekeeping staff, implementing ongoing training programmes to enhance skills in cleaning techniques, safety, and guest interaction
Monitor stock levels for cleaning supplies, linen, and amenities, ensuring timely ordering and inventory management to avoid shortages
Manage the laundry process, including scheduling, quality control, and coordination with any external laundry providers, to ensure fresh linen availability at all times
Collaborate closely with other departments, such as front office and maintenance, to support a seamless guest experience and maintain room readiness
Handle guest requests and complaints regarding housekeeping services in a professional and efficient manner, ensuring guest satisfaction
Enforce health and safety protocols, maintaining compliance with industry standards and regulatory requirements to ensure a safe environment for staff and guests
Prepare and manage the housekeeping budget, monitoring expenses and implementing cost-effective practices without compromising quality

Proven experience in a supervisory role within housekeeping, ideally within a hotel or hospitality environment
Strong leadership skills with the ability to motivate and manage a team effectively, fostering a positive and productive work environment
Excellent attention to detail, with a commitment to upholding the highest standards of cleanliness and presentation
Organisational skills to manage schedules, inventory, and administrative tasks efficiently
Strong communication and interpersonal skills to work effectively with team members, other departments, and guests
Knowledge of health, safety, and hygiene regulations, with a proactive approach to ensuring compliance
Financial acumen to manage a budget and control costs without compromising on quality
Flexibility to work a variety of shifts, including weekends, holidays, and occasional evenings as required by the needs of the hotel

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

You will have access to a benefits package we believe truly works for our people
Discounted hotel room rates for you and your friends & family
An extra day's holiday for your birthday
Enhanced Maternity, adoption & shared parental leave
Course Sponsorship
30% F&B discount at RBH hotels
Refer a Friend scheme (earn 250 for each referral up to 5 referrals)
Flexible working arrangements
Wagestream - choose how and when you get paid
Life Insurance
Employee Assistance Programme
Social and wellness events and activities all year round
Free meals on duty saving you over 1000 per year

Housekeeping Supervisor - Principal York

Full Job Description

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