Housekeeping Team Leader

Working closely with the Housekeeping Manager and other Housekeeping Team leaders you will be responsible for the smooth running of the housekeeping team. Working with a large diverse and multi-skilled team, you will ensure all our guests enjoy the highest quality stay in a perfectly kept room.

With a strong sense of awareness of timings and standards you will ensure every room is prepared for the guests' arrival, being an integral part of their perfect customer journey. What are we looking for?

• An engaging and motivating leader to ensure the team are working at their best.
• An enthusiasm to maintain and look for opportunities to improve housekeeping standards.
• Ability to effectively lead, motivate and engage your team, even at peak times.
• Able to manage multiple priorities and adapts quickly to changing requirements.
• Willingness to challenge if standards aren't meeting required levels.
• Be able to make decisions confidently.
• Ability to coach and develop team to improve performance.
• Able to create a rewarding environment that encourages high team engagement.
What skills do we need?
• Experience of leading a team in a similar role
• Possess a management or cleaning qualification or willing to develop to this level (e.g., BICS, CIMS, BIFM)
• The ability to manage costs in line with budgets.
• Can create an environment where the team are able to grow and develop.
• Effective communicator with the ability to clearly articulate ideas
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We are the warm-hearted home of some of the UK's most-loved brands.We're one great passionate team.We're Warner Hotels.What began as a holiday village in 1932 is now a collection of 15 adult-only country estates, castles and coastal villages.Our hotels offer fantastic food, contemporary dining spaces and leisure facilities along with evening entertainment and plenty of daytime actives including archery, bowling, and rifle shooting. At Warner we believe happy teams equals happy guests. As a business, our aim is to collectively work together to ensure the right environment is created for our talented teams to reach their potential and keep our guests delighted. Why chose Warner Hotels?Our vision is to be the UK's most loved holiday business. We want to create the perfect place to unwind, delighting more guests at our hotels and provide some of the most exciting career opportunities for our passionate and dedicated teams. Working with us will mean you'll get the opportunity to be a part of a collaborative environment with incredibly talented individuals who care to make a difference and consistently want to challenge the norm. Whether you're looking to join us in one of our hotels or our Hemel Hempstead support centre, you'll be sure to be surrounding yourself around teams who are passionately sharing the same great story, the same goals and the same excitement for the future. Our Mission & CommitmentWe're proud of how far we've come, but excited about the future. We've found our niche. We're recognised for our friendly service, our can-do attitude and our innovation. And we're on the cusp of the next chapter. With our 16th hotel on the horizon due to open in 2024, we're on the search for new team members to join us on this incredible journey and share our passion to make one of the UK's most-loved hospitality brands the best it can possibly be.If you wish to know vist www.warnercareers.co.uk.


• A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
• 20% discount for you, family & friends across our Bourne Leisure brands Warner Leisure Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)
• Potential live in available
• Free use of gym and leisure facilities
• Free or 60% discounted food onsite
• Access to numerous discounts and offers with many national brands and retailers.