Housing Coordinator

We are currently recruiting for a Housing Coordinator. The role is 30 hours per week, 9am-3.30pm with a half hour unpaid lunch break daily.,

• ensure that residents receive high quality housing related support, that enables them to manage their tenancy and increase their independence.
• be responsible for day-to-day health and safety and maintenance of all schemes, ensuring a safe, clean and secure environment.
• facilitate resident involvement
• ensure that breaches of licence or tenancy agreements are dealt with promptly and in line with NH&S procedure.
  
  If you have previous experience of Housing Management (ideally within supported housing) and of working with vulnerable groups, this role could be perfect for you! We are looking for committed individuals who are driven by a desire to make real difference to the lives of adults living within our Supported Accommodation settings.
We are looking for someone with:
• Strong organisational and time management skills
• An ability to develop and maintain excellent working relationships, both internally and externally
• Leadership skills
• Knowledge of relevant housing and health and safety legislation, including the standards set by the Regulator of Social Housing and Housing Ombudsman.
• Knowledge of local social housing allocation policy and procedures, and welfare benefits - particularly housing benefit, universal credit and PIP
As the role involves working in multiple locations within Leicester / Leicestershire, the successful candidate will need a reasonable independent means of transport.


• A rewarding and varied job, where you make a real difference to the lives of adults with a mental health diagnosis, enabling them to live as independently as possible.
• A full induction and ongoing training to help you develop your skills. Our current training programme includes trauma informed practice, motivational interviewing, and safeguarding.
• A small, friendly team. In our 2023 survey, 100% of staff agreed Norton was a good place to work. "I enjoy feeling like I make a difference to people's lives, and the flexible hours work with family life and commitments. It's a great feeling knowing you have brightened up a person's day".
• Regular support from your line manager and colleagues.
• Generous annual leave allowance of 5 weeks per annum plus bank holidays (pro rata), with additional leave for long service
• Health plan, allowing you to claim back a wide range of everyday health expenses up to your annual limit, access to a 24-hour counselling service, tax and legal support, and shopping discounts
• Access to a Blue Light Card
• Attractive pension scheme
• Mileage paid for car usage
• Sociable working patterns, with no weekend or bank holiday working
• The salary for the role is £21,294 per annum