Housing Group Support Officer - Temporary

Bridgend County Borough Council, Pen-y-bont ar Ogwr, Pen-y-bont ar Ogwr - Bridgend

Housing Group Support Officer - Temporary

Salary not available. View on company website.

Bridgend County Borough Council, Pen-y-bont ar Ogwr, Pen-y-bont ar Ogwr - Bridgend

  • Full time
  • Temporary
  • Onsite working

Posted 1 week ago, 11 Jan | Get your application in now before you're too late!

Closing date: Closing date not specified

job Ref: 6b006a66096f40a4bbaadbda27fa4e99

Full Job Description

37 hours per week

Up to 12 months Maternity Cover

We are seeking to recruit a confident and effective Housing Group Support Officer with clerical and administrative experience to join the Housing Solutions team; delivering comprehensive administrative support for all the day-to-day activities as follows, but not limited to

Administer entries and exits from emergency accommodation.

Produce and monitor invoices for income from agencies and housing applicants.

Reconciliation of Housing Benefit underpayments/overpayments

Arrange for storage of belongings.

Process and distribute post.

Answer telephone calls, emails and correspondence from customers/partners/agencies.

Arrange for property repairs and replacement.

Arrange/administer meetings.

You will have methodical and organised ways of working, and the ability to plan and prioritise your workload. You will be competent in the use of general, financial and data systems and software including Microsoft packages.

You will also need to demonstrate experience of working with partner agencies to deliver support to vulnerable clients.

To be successful in this role, you will be a good problem solver who is able to work assertively but sensitively and also be a good team player.

Working as part of a busy team you will need to work well under pressure and on your own. You will be a fast learner, showing initiative and a problem solving approach to your work.

You will have excellent communication skills and a positive approach to your work., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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Bridgend County Borough Council

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