Housing Manager Safeguarding & Tenancy Sustainment

Are you driven to make a real difference in your community and thrive in a role that positively impacts people's lives? If so, we have a fantastic opportunity for you to join our team as a Housing Manager in our Safeguarding & Tenancy Sustainment department. You are a skilled and experienced Housing Manager who shares our values, is dedicated to supporting our communities, and is driven to make a positive difference in the lives of our residents. You'll work collaboratively with customers and colleagues, constantly improving our services and shaping the future of housing in the East of England. About Eastlight Eastlight Community Homes is a vibrant, resident-led housing association in the East of England. We own and manage 14,500 homes, offering a mix of social rent, affordable rent, and shared ownership. With plans to build many more homes, we are committed to tackling the demand for truly affordable housing. What You'll Do as a Housing Manager:

• Lead and inspire your team to deliver top-tier Safeguarding & Tenancy Sustainment services to our residents.
• Engage and empower residents to manage their homes while ensuring tenancy sustainment and safeguarding principles are embedded in your work.
• Promote community involvement through the application of our community gateway model, giving residents a voice and a stake in their homes.
• Deliver exceptional housing management services that empower our customers to live independently and sustain their tenancies.
• You will have a CIH level 4 or equivalent or be willing to work towards it., We prioritise the health and wellbeing of our residents by ensuring they have access to high-quality, safe homes and neighbourhoods. Our residents pay rents and charges below market rate, and we reinvest every £1 to fund new housing projects, improve services, and address community challenges.
  
  Experience in managing Safeguarding & Tenancy Sustainment, ideally within the social housing sector.
• Expertise in general housing knowledge, with a focus on Safeguarding and Domestic Abuse.
• Strong leadership, management, and team development skills with a focus on performance and change management.
• A commitment to delivering excellent customer service and empowering residents.
• Effective communication skills, including the ability to present, report, and collaborate with a wide range of stakeholders.
• A solid understanding of housing law, regulatory requirements, and safeguarding practices.
• Experience managing budgets and interpreting complex information to make informed decisions., Disability Confident
About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

Working side-by-side with our residents, our governance structures, including our resident-led Customer Influence Committee, enable us to listen to their views and ensure they can influence decision-making. If you're ready to lead with purpose, drive transformative change, and ensure residents are at the heart of every decision, join us in shaping a future where exceptional leadership sets a new standard for housing services. To demonstrate our commitment to you, we have developed a sector leading total rewards package.
• £56,520 annual base salary
• Permanent Full-time Contract
• Annual wellbeing grant of £200 per annum - Subject to eligibility
• Group stakeholder pension plan (Eastlight will double, up to 5% of the employee's contribution - Employee 5% + Eastlight 10% = Total 15%)
• Annual wellbeing grant of £200 per annum - Subject to eligibility
• 30 days annual leave plus bank holidays
• Trailblazing family leave [Maternity, Paternity and Adoption - 12 weeks full pay / 6 weeks half pay] - Subject to eligibility.
• BUPA healthcare cash plan, life assurance
• Formal qualifications and paid professional membership.
• We truly embrace agile working; geography is never a barrier to recruiting the best person. Our Head Office is in Braintree, Essex.
At Eastlight we support, develop, and invest in our people, together creating a culture where people love to work.