Housing Needs Officer

The Lettings Team is seeking to appoint a Housing Needs Officer to help support and advise applicants in urgent housing need.

The successful candidate will ensure applicants can understand and actively participate in the lettings process. A focus of the role will be proactive engagement with applicants with multiple needs, those who may otherwise struggle to find suitable accommodation without assistance.

The postholder will investigate and assess complex housing applications, working with the applicant and their support agencies to understand their needs and ensure they are correctly prioritized for rehousing. There is also a strong link with our Housing Options (homelessness) Service, with this post ensuring a seamless transition from one service to the other.

The postholder will have excellent communication and interpersonal skills. They must also be an excellent problem solver, a person who can think creatively to find solutions to complex issues.

Ashfield District Council have a great opportunity for a Housing Needs Officerto join our team based in Kirkby-In-Ashfield. You will join us on a full time, permanent basis and in return, you will receive a competitive salary of £29,777 - £32,076 per annum (pay award pending)., Up to 43 days per year including bank holidays (pro rata for part time) Hybrid working Local Government pension scheme Personal Development Discounted leisure facilities Retail discounts Free eye tests Cycle to work scheme Health and well-being