Housing Officer

As a Housing Officer you will work alongside the wider Temporary Accommodation service to support residents who are homeless and owed an accommodation duty by the Council. This will involve visiting residents on a regular basis, supporting them to comply with their tenancies, providing advice on a wide range of issues from arrears, to repairs and potential ongoing offers of accommodation.

You will work in partnership with the Placement Officers and wider Housing Options service to ensure offers of accommodation are suitable for households and providing advice to residents about their next steps.

You will liaise with a multiple internal and external agencies including repairs teams, support agencies, community safety and legal services.

Working as part of a large team, you will be involved in providing a duty service dealing with on the day queries and support, alongside covering a patch of properties, allowing you to build an ongoing positive relationship with tenants. The work in the service is fast paced and you will work with residents facing a wide range of situations, some with complex vulnerabilities and from diverse backgrounds.

Please read our Apply for a job at the council (brighton-hove.gov.uk) pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you've submitted your application and at interview.

As part of your application, you will need to complete your education and work history and provide answers to some shortlisting questions. Your answers to the shortlisting questions are the most important part of your application as they will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (Shortlisting questions guidance (brighton-hove.gov.uk) as this gives important advice which will increase your chance of success in the shortlisting process.

Our city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton & Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.

Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our fair and inclusive actions, our anti-racism strategy and the work we are doing to encourage a diverse workforce (brighton-hove.gov.uk).

Please note that this post is subject to a Basic Disclosure Criminal Records Check.