Housing Officer

Based in the heart of Warwickshire, the beautiful district of Stratford-on-Avon is, without doubt, one of the most scenic and historical regions in the UK. Stratford-on-Avon District Council's headquarters are located in William Shakespeare country, where you will find thriving market towns which are a wonderful tourist destination for millions of visitors each year from across the globe.

What to Expect:

You will lead and manage a small team of Environmental and Operational Services Officers to oversee the contracted services being delivered in our communities and neighbourhoods across the District.

Using your strong People Management and Contract Management experience, you will coach your team, build a positive team culture, enable your team to develop excellent relationships and partnerships with key stakeholders and effectively manage contracts to ensure the delivery of high-quality community and neighbourhood services, which positively impact the lives of those we serve.

This role will lead on small procurement processes, across a diverse range of services in areas and communities across Stratford-on-Avon District, ensuring that the residents, businesses and visitors of the District are getting the best possible outcomes, for the best possible price.

Key Accountabilities and Responsibilities (Please see Job Description and Person Specification for more details):

• Overall day-to-day management of the Environmental and Operational Services Officers.


• Manage the effective delivery of the Council's contracted waste collection, street cleansing and grounds maintenance services.


• Manage the enforcement activities in the Council's open spaces and car parks.


• Lead on the procurement of the Council's off-street parking contracts.


• Responsible for the provision and publication of accurate KPIs and performance data.


• Support the Environmental and Operational Services Manager to ensure that the Council's contractors deliver excellent, customer-focused, value for money services, which best meet the needs of the public and enhance public satisfaction.
  
  People Management experience or experience of managing a team during periods of change.


• Experience in Contract Management, preferably in one of the services listed in the Job Description.


• Experience of Procurement activities, preferably in one of the services listed in the Job Description.


• Experience of preparing and presenting formal reports and presentations.


• Excellent Customer and Relationship management skills, at all levels.
  
  We at Stratford-on-Avon District Council are proud to provide public services to residents, businesses and visitors across this magnificent region, which is a great place to live, work and visit. By choosing to work for us, you will join a great organisation, full of passionate and skilled people all working towards the same goal, to provide high-quality frontline services. You will find great opportunities to further your career, in a supportive and nurturing environment. So come and join the SDC family and play your part in our future!


In addition to an open and friendly environment, you will enjoy an excellent benefits package including a minimum of 25 days' annual leave, hybrid working, flexi-time scheme, Health Cash Plan Scheme and access to the Local Government Pension Scheme.

The Council has embraced hybrid working with the post holder expected to spend a minimum of 40% of their hours in our office, located in Stratford-upon-Avon with the option to work the remainder from home.