Housing Prevention Officer - 12 month maternity cover

The Housing Team are looking for a proactive and self-motivated person to work within the Team to provide advice to people who are in housing crisis on a fixed term 12 month maternity cover. You will be working with other dedicated Housing Professionals:

• In a fast paced, professional environment
• Providing advice and support to our customers
• With the aim of preventing homelessness where possible
About the role… The aim of the Housing Prevention Officer is to provide comprehensive homelessness prevention advice to customers with a range of housing related issues. The Prevention Officer will work with applicants to find solutions to their housing difficulties and thereby prevent homelessness occurring. The role will include implementing the provisions of our Choice Based Lettings scheme and the Homelessness Reduction Act by working closely with the customer and a range of partner agencies to prevent homelessness occurring. You will be required to travel in this role. This is a replacement role covering the Forest of Dean, Cotswold and West Oxfordshire District Council areas, but is primarily based in the Cotswold District famous for quintessentially English market towns and villages built from honey-coloured stone. With a range of gently rolling hills and the largest area of outstanding natural beauty in England making it a perfect base for walking and cycling, you will have this right on your doorstep. With our agile working ethos: you will be spoilt for choice.


• Ability to communicate at all levels to give advice to customers with complex problems
• Experience of managing a caseload of customers
• Able to work with complex IT systems
• Experience recording and dealing with data accurately and effectively
• Experience of working in a Housing, Supported Housing or Homelessness focused service is preferable but not essential
  
  Publica is a unique place to work - we're a local government organisation with a twist! Publica wants to transform the way local services are delivered. To help do this we have started to fundamentally rethink the way we design our services in the digital era so that Publica is a customer focused organisation driven by real user needs.
  
  Agile working allowing a mix of home and office working
• Flexible working arrangements (depending on the role)
• 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice
• Renewed again for another year there is a Health cash plan giving you cash back on health, dental and eye care
• Pension scheme with a good employer contribution of 5% of your earnings
• Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues
• Cycle to work scheme
• Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars
• Generous sickness cover above statutory entitlements
• Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury
• Life assurance, currently four times your annual salary
These are just a handful of the benefits that you can enjoy when you join us!