Housing & Wellbeing Co-ordinator

You will take an active role to engage with residents to promote safe and secure independent living, ensuring an engaging vibrant environment to reduce isolation. Providing advice on rent and service charges, assisting with benefits claims and supporting customers with their financial needs. You will work with the internal Places for People income recovery team to reduce rent arrears.

The role is part time 14.5 hours a week and travel within local geographical area's will be required.

It is essential that you have experience/knowledge of housing management, social care and/or wellbeing of Retirement living services. You will possess good computer skills with knowledge of all Microsoft Office applications, including Word, Excel and PowerPoint.

Effective communication skills both written and verbal, with the ability to build great relationships with both customers and colleagues is required. It is important that you have a good mix of 'team player' attributes but also the ability to work effectively using your own initiative; as their will, be an element of lone working. You will also have an awareness of Health & Safety.

The ideal applicant will have experience of manging anti-social behaviour and challenging situations.

We are a large diverse and ambitious business, which will give you all the challenge you could wish for.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:

• Competitive salary, with a salary review yearly


• Pension with matched contributions up to 7%


• Excellent holiday package - 35 days annual leave with the option to buy or sell leave


• Cashback plan for healthcare costs - up to £500 saving per year


• A bonus scheme for all colleagues at 2%


• Training and development


• Extra perks including huge discounts and offers from shops, cinemas and much more.


What's next?