HR Administrator

We're currently recruiting for a HR Administrator to join our HR Shared Service Centre. This role will act as the first point of contact for all HR administration queries and process a wide range of employee lifecycle transactions and deliver an efficient HR administration on a right first time basis., As a HR Administrator, your day-to-day responsibilities will include:

• Being the first point of contact for HR Shared Service queries in relation to terms and conditions, pay and other HR related topics


• Processing employee lifecycle changes on a right first-time basis adhering to the General Data Protection Regulations (GDPR)


• Producing and issuing correspondence to employees in respect of changes to employment terms


• Contributing to project and working groups when required


• Escalating issues or delays impacting on case resolution when required


• Managing and responding to cases raised by internal and external stakeholders in a prompt and professional manner


• Maintaining accurate employee records


• Adhering to the team's SLA's (Service Level Agreements) and KPI's (Key Performance Indicators)
  
  Previous experience of working within a HR Shared Services setting or a similar high-volume administration role


• Met quality standards and can effectively complete work on a right first-time basis


• Ability to deliver excellent customer service to internal and external clients


• High accuracy and attention to detail and an ability to communicate effectively with key stakeholders


• High proficiency in using Microsoft office including Word and Excel and adaptable and flexible in times of change


• A commitment to working within the team to effectively support the needs of the business and able to work on own initiative
  
  Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here.