HR Administrators

We have a great team of HR Administrators who are friendly and supportive and all work together to deliver customer service excellence. We update employee records whenever there are changes and process a variety of HR queries which mainly all relate to our employees and their journey with this, onboarding new starters, promotions, employee loans, retirements, and leavers. We write confirmation letters, complete all change documentation for audit purposes, and then notify our clients to confirm all changes have been actioned. Sometimes we need to offer advice to our clients on the correct procedures. It is our responsibility to respond to queries in a timely way and process any changes on the system accurately. Our HR Operations teams manage the administration for all the changes that may occur during the employee lifecycle such as onboarding new starters, maternity and sickness administration and staff leavers. Responsibilities include:

• Create positive experiences for all our customers by delivering excellent service and putting the customer at the heart of everything we do
• Accurately update employee records and systems with any changes
• Maintain a positive attitude, show a willingness to help and satisfy our customer needs
• Communicate in a professional and friendly manner with your colleagues and our clients
• Be able to work proactively to complete work on time in line with our target processing times
• Seek out new and improved ways of working to help us improve our service, We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition, we have a duty to make reasonable changes to our processes.
  
  Must be customer focused with the ability to deliver excellent levels of customer service
• Basic IT literacy with some knowledge of MS Word, Excel and Outlook etc
• Literacy & numeracy to a GCSE standard or equivalent ability
• Positive outlook with the ability to work in a busy environment where you can meet deadlines
  
  Band B: £22,011
Here at UKSBS, we are proud to deliver a range of efficient, scalable, and expert Finance, HR and Payroll, Procurement and Business IT services helping the advancement of the UK's economy and society. We are motivated by a desire to deliver high quality, efficient and reliable service to over 25,000 civil and public servants, employed by our clients. Our employees are very important to us and we always try to go the extra mile to look after them. We offer flexible and family friendly working arrangements, generous annual leave, a supportive and inclusive work environment, and opportunities to learn and grow with us., UKSBS does not hold a Home Office Sponsor Licence under the UK Immigration System, therefore applicants must have eligibility to live and work in the UK at application stage. Working pattern We work a mixture of part time and full-time hours across a 37-hour week. In return for your skills and experience, we offer flexible and hybrid working arrangements. Eligibility and the degree of home working will vary depending on the requirements of the role, further details will be discussed if an offer is made.,
• A generous annual leave allowance
• Flexible working and family friendly policies
• Excellent defined benefit pension scheme
• Cycle to work scheme
• Season ticket loans
• Employment Assistance Programme
• Childcare scheme and on-site nursery (at our Swindon office)