HR Advisor- L&D and Talent

National Highways are looking for a HR Advisor (L&D and Talent) to join our Human Resources directorate based in Birmingham. A role where no two days are the same, the HR Advisor will provide an excellent customer-focused service through providing support and guidance to our people on HR policies, procedures, and guidance.

As an HR Advisor, you'll work closely with key stakeholders across HR and the wider business to swiftly resolve issues, focusing on Learning & Development, Early Talent, and Talent Management administration and support.

This role will be worked on a hybrid basis, with 2 days per week in the office at The Cube, Birmingham.

What you'll be leading on

• Act as the first point of contact for L&D, Early Talent, and Talent queries from employees through multiple channels including phone calls, queries, emails, and project activity, escalating where necessary to enable resolution within prescribed service level agreements.


• Manage future learning needs requests for assigned directorates, scheduling a forward plan of learning events, through our Training Delivery Team and external suppliers.


• Maintain employee training and learning records on our learning platform, Thrive.


• Run system reports, gather and share data in agreed formats as requested.


• Keep accurate records e.g. trackers, spreadsheets, as required for all tasks undertaken to enable all activities to be monitored.


• Understand and be able to explain HR policies and processes to managers and employees, e.g. training, study leave, apprenticeships, early talent and talent management., Our role in Human Resources is to support, develop and nurture our people so that we can all achieve our full potential. By providing our people with the right skills and knowledge we are enabling the business to meet the daily demands we face aiding delivery of our corporate plan and connecting the country. We champion our values of safety, integrity, passion, ownership and teamwork.
  
  HR generalist experience with knowledge of learning and development and administration of training events (desirable).


• Working towards a CIPD qualification or willingness to undertake.


• General customer service experience using telephony and ticket-based systems.


• Sound administrative skills with the ability to organise own workload, act on own initiative, and take ownership.


• Experience of working in a multi-faceted fast-paced environment to specified service levels and KPI's.


• Vocational or standard qualifications - either GCSE/A Levels or NVQ/Apprenticeship (Essential).
  
  At National Highways we believe in a connected country. We are passionate about creating a culture where colleagues feel connected, included and enjoy greater wellbeing to achieve this. We're proud that as an organisation we are continually striving to do better and actively encourage and support our colleagues to do the same with their careers.
  
  We offer many different ways to work flexibly and we're open to discuss part-time working, job shares, and flexible start and finish times.


Please wait until the interview stage before asking us about flexibility, and we will explore what is possible.

Our benefits package

• Our total reward package includes basic salary, the potential for a performance related bonus


• Contributory pension scheme with employer contribution of up to 10%


• Annual Leave starting at 26 days (plus Bank Holidays) rising by 1 day each year up to 31 days (plus Bank Holidays)


• Flexible hours and an approach driven by connected and sustainable working which includes hybrid working


• Life assurance of 4 times annual salary


• Health and wellbeing support, including an Employee Assistance Programme, available 24/7 365 days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccines


• A cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel


• Significant investment in your career development, through learning and development, talent management, coaching, mentoring and on job experience


And we are

• Family friendly with enhanced maternity leave and pay, paternity leave (15 days), shared parental leave, adoption leave. Plus access to financial support for holiday play schemes and paid special leave (up to 5 days pa), eg for caring responsibilities


• Money friendly with access to a discounts platform including over 3000 discounts for supermarkets, eating out, leisure, holidays. Alongside a financial wellbeing programme


• Community friendly - offering paid leave to volunteer, 3 days basic/year


If you are successful, it is key to know all offers of employment are subject to satisfactory completion of our pre-employment checks which include:

• Right to work check


• 3 year employment history references


• DBS criminal record check


• Social media and adverse journalism check


• Driving licence check (if applicable)


• Fit to work questionnaire (for all), followed by a medical check (if applicable)


• Qualifications and/or professional membership check (if applicable)