HR Assistant / Cynorthwyydd AD (100935) HR Assistant / Cynorthwyydd AD

£31462

Wales & West Housing Association, Llanishen, Caerdydd - Cardiff

Full time
Temporary
Remote working

, 25 Dec | Get your application in now before you're too late!

Closing date: Closing date not specified

job Ref: b5a1c84443c64838ab3e2a35a91ad99b

Full Job Description

Deliver timely customer-focused HR processes across an employee's lifecycle with the organisation including contractual and system changes, family friendly processes, leavers, etc. ensuring appropriate documentation is captured and recorded accurately
Support the HR Department with the accurate maintenance of HR systems and effectively manage employee records
Ensure activities are compliant with employment law and company policy/procedure
Assist and support with relevant HR projects and ad hoc tasks
Review and resolve general HR enquiries, escalating to others where relevant, to deliver a timely and supportive service.

To succeed in this role, you will have a genuine passion and interest in what we do as an organisation and possess a demonstrable track record of working in a fast-paced HR team within a customer focused environment.
Accuracy and attention to detail with a curious and inquisitive attitude - able to meet high expectations and standards and to ensure our data is reliable and that our processes are delivered consistently
Employment Law knowledge and/or experience - up to date with employment law, HR best practice and other relevant legislation as you will be providing advice to customers
Strong communication skills - a friendly professional attitude, a warm welcome and excellent telephone manner that allows you to confidently support staff at all levels and build effective relationships quickly, as well as maintaining high standards and flexibility in your written communications
A genuine customer focus - fuelled by a natural curiosity for what matters to those we support and the demands of the department, you will have a non-judgmental approach to seeing and solving the right problems, enabling you to respectfully challenge and creatively improve our existing ways of working in line with our culture
Self-awareness and empathy -consciously know and understand your own character, feelings and skills, and have the ability to understand and share the feelings of another
Robust ICT capabilities - the role requires the confident use of the main Microsoft Office programmes and HR systems (Cascade HR, DocuSign)
Strong organisational and prioritisation skills - work across a wide variety of HR disciplines and be able to understand the right approach to prioritising your workload, managing the expectations of others and being accountable to the demands of the wider team
Experience of working in an HR environment - its transactional processes and the wider function along with an understanding of HR, Right to Work and DBS processes with a desire to learn, develop and keep up to date is essential
A commitment to learning and improvement - leading by example in demonstrating personal and professional growth, e.g. through CIPD, qualifications, training, etc.
Team working - Working collaboratively with direct and indirect team members and the wider business to ensure an excellent service is delivered that enables people to perform at their best

You will work from our office located in Llanishen, Cardiff. WWH offers hybrid working, allowing staff to split their time between the office and working from home. Typically, this involves a schedule of 2-3 days in the office, depending on the specific requirements of your role and the needs of both customers and colleagues.
We're a leading and well-established Welsh employer - over 620 employees across the WWH Group, we provide affordable homes and services to more than 20,000 residents in over 12,000 properties across Wales.
Multi-award winning - ranked as 3 'World Class' in the 2022 Best Companies list and the first organisation in Wales to be awarded the Investors In People (IiP) Platinum status.

This is a full time, fixed-term role for 12 months (until December 2025) and is part of a team of 3 HR Assistant's, that along with the HR Operations Manager as part of the transactional support service within the HR team (the 'HR Hub')., In return for your hard work, commitment and innovation, you will enjoy an environment focused on more than just competitive pay. You'll enjoy:
Salary £28,585 - £31,462 per annum. (subject to a 2% pay review January 2025).
Choice of Defined Contribution or Defined Benefit pension, both including 3x death in service life insurance cover.
25 days annual leave, increasing to 30 days with service the ability to buy and sell up to 5 days (pro rata), as well as, time off for volunteering, health screening and more.
9 Bank Holidays per annum, including an extra day at Christmas!
Opportunities to develop and grow,
Regular feedback, training and support from your manager and team,
Comprehensive support in case of sickness with a generous sick pay scheme, critical illness cover and support through an employee assistance and counselling service and a cash plan benefit,
And lots more