HR Coordinator (Generalist)

For over three decades, we have been dedicated to supporting individuals and employers across the UK. As a nationwide market leader, we have assisted over 13,000 people in the past year alone to retrain, embark on new career paths, or establish their own businesses. Join our team as an HR Coordinator (Generalist) and play a key role in delivering exceptional HR support. You'll support recruitment, handle staff queries, support performance management, and contribute to development initiatives while maintaining HR policies and fostering a positive work environment. This varied role combines operational HR expertise with occasional support for payroll accuracy and compliance. If you're passionate about making a difference and thrive in a collaborative environment, we'd love to hear from you! What you'll do

• Provide advice and support on HR matters, handle staff issues including disciplinary/grievance procedures and referral to external legal team as appropriate
• Assist with the recruitment process, including job postings, shortlisting candidates, conducting interviews, and preparing offer letters
• Maintain accurate staff records in the HRMA, process HR documents (e.g., contracts, changes, leavers), and report HR metrics to support decision-making processes
• Guide and support the performance appraisal process, including advising managers on best practice and where needed, assist with the development of capability/performance improvement plans
• Co-assist in the development, implementation and review of HR policies and procedures to ensure compliance with current legislation and best practices
• Collate, analyse, and interpret HR data to identify trends and areas for improvement and generate reports on key HR metrics, including turnover rates, staff satisfaction, and recruitment effectiveness
• Assist in the payroll process to ensure accurate and timely payment of salaries and liaise with the finance department to reconcile payroll discrepancies and ensure compliance with statutory regulations
• Assist in the development and implementation of projects aimed at streamlining existing HR processes to enhance efficiency and effectiveness
• Promote a positive and inclusive workplace culture through engagement initiatives and staff feedback mechanisms.
What you'll need


• CIPD Level 3 Foundation Certificate in People Practice or higher
• General education to A level standard or equivalent
• Minimum continuous 3 years' experience in a HR role
• Demonstrable knowledge of Employment Law
• Experience in payroll management including the use of systems e.g. Brightpay
• Experience in dealing with underperformance, capability and disciplinary procedures including investigation processes
• Excellent administration skills including good knowledge of audit trails and procedures
• Ability to implement quality improvement systems and procedures and be fully accountable to the SMT for their implementation.
Overseas equivalent qualifications will be accepted. We welcome applicants with lived experience and encourage applications that reflect the relevance to the post., Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.


• CPD - Broad range of internal training to enhance your knowledge and skills
• Generous pension scheme, with the option to opt out
• Company health plan subject to successful completion of probation period
• 25 days annual leave + 8 bank holidays
• 5-10 sick day per year paid.
Join us at Standguide and be part of a team dedicated to making a meaningful impact on individuals' lives and businesses nationwide. Standguide is an Equal Opportunities Employer and a Disability Confident Leader. We are committed to promoting equality of opportunity and value the diversity of our staff and customers. We thrive on creating positive working relationships, free from discrimination. Successful candidates will be subject to satisfactory references and enhanced DBS check.