HR Generalist

We are seeking a seasoned People and Culture manager to oversee and manage all aspects of HR operations with a primary focus on people and culture, employee grievances and disciplinary actions, implementation and maintenance of OKR (Objectives and Key Results) framework, KPIs (Key Performance Indicators) management, guiding managers through employee performance issues, and leading change management initiatives within the organization.

Objectives of this role

• Oversee and refine employee standards and procedures, using existing HR systems as well as improved or recommended processes


• Assist with recruitment efforts, and prepare employees for their assignments by establishing and conducting orientation and training programs


• Ensure compliance with national and local HR regulations by conducting investigations and maintaining records


• Identify and recommend improvements to internal standard operating procedures, including team restructuring and morale building


• Collaborate with senior leadership to define and implement OKRs for various departments and teams.


Responsibilities

• Support departments in developing and delivering strategic HR plans that fit with the overall business direction


• Plan, monitor, and appraise HR activities by scheduling management conferences, resolving employee grievances, training managers in how to coach and discipline, and counselling employees and supervisors


• Drive initiatives to enhance employee engagement, satisfaction, and retention. Lead diversity, equity, and inclusion efforts to promote a supportive and inclusive workplace environment.


• Establish and monitor KPIs to track individual and team performance against objectives.


• Analyse KPI data to identify trends and areas for improvement, providing actionable insights to stakeholders.


• Champion the onboarding process by ensuring that it's high-quality and up to date, and provide clarity and connection for employees so their roles serve the overall business vision


• Maintain management guidelines by preparing, updating, and recommending human resources policies and procedures


• Build strong relationships with external suppliers, fostering trust and promoting collaboration


• Analyses trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.


• Creates learning and development programs and initiatives that provide internal development opportunities for employees.


• Coach and advise managers on best practices for addressing performance deficiencies.


• Develop performance improvement plans (PIPs) when necessary, guiding managers through the process and ensuring compliance with company policies and procedures.


• Utilize HR analytics tools to generate insights into workforce trends, demographics, and performance metrics.


• Prepare regular reports and presentations for senior leadership, highlighting key HR metrics and trends to inform decision-making.
  
  Master's degree in human resources, Business Administration, or related field.


• Minimum of 3 years of progressive HR experience, with at least 3 years in a managerial or leadership role.


• Strong knowledge of HR principles, practices, and employment laws.


• Excellent communication, interpersonal, and conflict resolution skills.


• Proven ability to lead and manage change in a dynamic organizational environment


• Strategic thinking with a focus on driving results and continuous improvement.


• Proficiency in HRIS (Human Resources Information Systems) and MS Office Suite.


• HR certification (e.g., PHR, SPHR, SHRM-CP) preferred., Human resources: 3 years (preferred)


Licence/Certification:

• CIPD (preferred)
  
  Established in 1998, Joblogic is the fastest growing UK-based SaaS Company, with offices in the UK, Pakistan and Vietnam. We have been in the business for over 20 years, currently enjoying significant growth and expanding our operations nationwide. Joblogic is a leading industry in service management software, providing field service businesses (i.e, HVACR, Plumbing & Heating and Electrical Contracting and Maintenance) across the world with an all-in-one management solution SaaS / CRM. Our product delivers world-class software to aid in streamlining operations, increasing profitability, ensuring compliance and achieving rapid growth for all field service businesses.
  
  Job Types: Full-time, Permanent


Pay: £34,476.00-£36,181.00 per year

Benefits:

• Casual dress


• Company pension


• Free parking


• Gym membership


• On-site parking


• Work from home


Schedule:

• Monday to Friday