HR Hub Administrator

This is a generic role that will work as part of a team to support and effectively deliver accurate, timely and customer focussed services within the HR Hub Team to employees of the Trust and other clients.
There is a requirement to work across teams within the HR Hub to ensure that work pressures are covered and service standards are maintained. Relevant cross team training will be supported by appropriate periodic rotation between teams.
The role will provide administrative support for key tasks related to the delivery of changes to working practices, systems and processes to support the transition to a HR Hub structure, as necessary to embed new practices and efficiencies across the range of transactional processes and systems including ESR, Trac and NHS Jobs.

Working for our organisation
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year., Should you be successful at interview stage successful candidates will receive a conditional offer of employment, this will be subject to the NHS Employment Checks Standards.
Right to work - You will be required to provide a valid right to work in the UK document. North West Ambulance Service NHS Trust are currently able to provide sponsorship for roles that identified under the Health and Care visa, further information on this can be found here Health and Care Worker visa: Your job - GOV.UK (www.gov.uk)
Reference checks - This will cover a minimum of a three year period and will include a request for the number of days and occasions of sickness absence covering a minimum two year period. In line with equality legislation, the earliest point at which we will ask health related questions is when an offer of employment has been made. Absences related to disability may be excluded from these considerations; consideration would be given as to what would be a reasonable attendance level, based on the information available. Absences related to pregnancy, maternity and/or gender reassignment will be excluded from these considerations. Detailed information on the NHS Employment Checks Standards is available on the NHS Employers website; search 'employment checks'.
DBS Checks - If the post is subject to DBS disclosure, a charge will be made for this disclosure.
Occupational Health - You will require satisfactory medical clearance.
Whilst not a condition of employment, all staff are encouraged to be vaccinated against COVID-19 as this remains the best lined of defence against COVID-19.

You will be required to work part of the transactional HR Hub Team, were you will have a passion for supporting an efficient, cost effective and customer focused service to the organisation. You will be responsible for providing guidance and first line advice to managers and staff across the Trust on HR transactional administrative processes, associated policies and procedures, and dealing with general queries.
You should have experience of a wide range of clerical duties in a highly pressured customer orientated environment; experience of HR/Payroll systems and web based packages is required, as is a high level of data input skills with ECDL or equivalent experience. Experience in ESR and/or Trac Jobs would be an advantage.
Knowledge of HR related administrative procedures to NVQ level 3 or equivalent, statutory regulations and Agenda for Change Terms and conditions is essential, as is experience of recruitment processes and procedures. You must be able to demonstrate excellent organisational skills with the ability to meet strict deadlines and work under extreme pressure whilst maintaining accuracy and attention to detail.
You should be able to demonstrate good written and oral communication skills, as well as good interpersonal skills.

North West Ambulance Service NHS Trust is an Equal Opportunities Employer. We are committed to providing services which embrace diversity and which promote equality of opportunity. We offer a guaranteed interview scheme for disabled applicants who meet our minimum selection criteria at each stage of the selection process. We will not tolerate discrimination on any of the following: gender, marital status, sexual orientation, race, colour, nationality, religion, age, disability, working pattern, caring responsibilities trade union activity or political beliefs-or any other grounds.
The Trust is currently under-represented in terms of staff from black and minority ethnic backgrounds. We encourage applications from all backgrounds to improve the diversity of our workforce and to better reflect the communities we serve to provide the right care, at the right time, in the right place; every time.
The Trust reserves the right to close this vacancy early if a large number of applications are received.
Due to the volume of applications received for our advertisements, we will only contact those candidates shortlisted for interview via email; we aim to do this within 4 weeks of the closing date. If you do not receive the email, it will be that you have not been shortlisting on this occasion. When applying for this position, it is essential that you read the job description and person specification fully. Please use the supporting information space to demonstrate your ability to undertake this role, drawing on your skills, knowledge and experience.
We also offers a range of excellent benefits including a pension scheme, up to 33 days Annual leave (exclusive of bank holidays), training and development opportunities, access to NHS discounts, Car Lease Scheme, Cycle to Work Scheme, NHS Mortgages and Childcare Vouchers.