HR Manager

This is an exciting opportunity, to oversee all employees in the company, as well as delivering change management projects.,

• Promoting corporate values and shaping a positive culture including the embedment of Mental Health & Wellbeing
• Being confident in liaising with a range of business partners and advising senior staff in a commercially sensitive way
• Taking overall responsibility for recruitment activity and campaigns; supporting the recruitment process
• Continuously monitor and review HR policies and processes and implement changes where necessary
• Employee relations, including managing absence, disciplinary, grievances and sickness
• Overseeing staff attendance and absence monitoring
• Providing detailed HR reports to senior management teams
• Administration of employee-related paperwork, including but not limited to employment contracts, new starter packs, or formal notices of termination
• Assisting with the performance management and review process
• Maintaining up to date people processes and documents for entire for Employee Life Cycle
• Overseeing training and development of employees, including apprentice's companywide and relevant HR training for staff
• Being trained in Mental Health First Aid and overseeing other Mental Health First Aider roles within the company
• Being proficient in the payroll admin processes necessary to support the Payroll team
• Measuring employee satisfaction and identifying areas that require improvement through feedback channels, including engagement surveys, feedback forms and exit surveys
• Coaching managers on performance management issues and processes
• Providing guidance on development for managers and their teams
• Drive alignment between HR strategy and business goals to improve company culture and benefit the organisation financially
• Liaising with our HR support team via telephone and email to ensure all actions are indemnified
• Handling highly confidential information in an honest and trustworthy way
• Any other ad hoc Human Resources duties
  
  An HR manager will be expected to hold a bachelors' degree, and have at least two years' experience in the field. You will also be expected to hold a CIPD accredited (or equivalent) qualification. You will also have the following skills:
• A passion for all things people including Mental Health and Wellbeing
• Superb communication honed in business partnering/advisory roles
• Experience of dealing with senior and sometimes challenging individuals
• Ability to build rapport quickly with key members of the executive team
• Ability to represent the HR function as part of the bigger business picture
• Confident directing HR and advising managers on all aspects of people management and development.
• Demonstrable experience in managing TUPE, redundancy or other relevant HR projects
• Strong understanding of employment law
• A professional and commercial approach to HR, with the ability to deliver high employee satisfaction, appropriate development and reward for individuals
  
  Free drinks from Costa Coffee whilst at work;
• 50% off food from Costa Coffee whilst at work;
• 20% off Goldex Coastal Breaks;
• 20% off Goldex Marrakech;
• Discounted Goldex Fitness gym membership;
• 25% off in all non-equity Costa Coffee stores;
• 10% discount for friends and family in our Costa stores;
• Volunteer opportunities with the Goldex Foundation;
• An EAP;
• Dress Down Friday's;
• Access to a range of brilliant discounts with The Lifestyle Card;
• Company pension;
• Refer a friend incentive