HR Manager

As our HR Manager, you'll lead the HR team and collaborate closely with the HR Business Partner and senior management to ensure best-in-class HR practices throughout the hotel. This is a hands-on, generalist role that requires comprehensive experience across core HR functions, including employee relations, recruitment, and HR operations.,

• Lead and oversee the HR team, ensuring smooth day-to-day HR operations.
• Manage complex employee relations (ER) cases, including investigations, disciplinary actions, performance management and grievance procedures.
• Oversee recruitment and talent management to attract, retain, and develop top talent.
• Advise senior management and department heads on HR policies and best practices.
• Promote a positive workplace culture and high employee engagement through effective communication and development initiatives.
• Ensure compliance with employment laws and manage HR reporting requirements.
• Conduct regular HR audits, recommending improvements to HR processes and systems.
• Mentor and support the growth and development of the HR Coordinator and HR Advisor.
  
  We are seeking an experienced HR Generalist with at least five years in a mid-senior HR role-ideally as an HR Manager, HR Officer, or Senior HR Advisor within the hotel or hospitality sector. This role is perfect for a steady and self-driven HR professional who remains composed under pressure and acts with integrity. We're looking for someone warm, approachable, and adept at building rapport, with a genuine passion for people management, employee engagement, and fostering a positive workplace. They should possess a natural ability to lead and inspire others., CIPD Level 5 or equivalent professional HR qualification, or significant first hand HR experience.
• Demonstrated experience handling complex employee relations and conflict resolution.
• Strong generalist HR expertise across employee relations, recruitment, and HR operations.
• Experience in leading and mentoring an HR team, with a focus on team member development.
• Ability to manage multiple priorities and thrive in a fast-paced environment.
• Solid understanding of employment law and HR best practices.
• High level of interpersonal skills, with the ability to build relationships and collaborate effectively across teams.
• Excellent written and verbal communication skills.
  
  We are committed to offer and provide our HR Manager with a competitive salary and a large range of benefits:
• Competitive annual salary plus great IHG perks!
• 31 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)
• 15% Hotel performance bonus
• Comprehensive Company Medical scheme for you and your dependants
• We provide every employee company sick pay and life insurance.
• Professional career development with our IHG Leadership programs plus access to our digital online learning platform and numerous other learning and development opportunities
• Amazing discounts for our hotels and restaurants around the world
• Discounts from over 15,000 stores - all the way from retail to cinema
• Most importantly, we'll help you grow, and develop you as an individual and inspire incredible.
At InterContinental London Park Lane, our ambition is to define our unique culture.
• The kind of culture that inspires you to be all you can be.
• An invitation to tap into your unique personality to deliver and achieve incredible things.
• An expectation to play your part in empowering and inspiring others.
• An opportunity to learn, grow and push what's possible.
• The promise of a personal and professional journey
• A place where everyone can belong and feel part of something bigger.