HR Systems Administrator - Oxford

The Service Desk provides first level support to staff, manages the e-rostering and e-expenses systems and sends information to our outsourced payroll provider to ensure staff are paid. Duties include: + Responding to staff queries received by telephone or through the service desk portal + Completing system configuration changes + Setting up system access + Managing the Trust's pay process and resolving pay and expense queries + Be responsible for ensuring that the data held in the systems is accurate by completing data quality reviews The role also requires a focus on the maintenance and development of the HR Service Desk, working as an integral part of a collaborative project team between HR and IT to deliver the key updates and changes required. This can include building forms, workflows, user groups and process automation and so proficient technical knowledge and skills with system administration would be an advantage. Please refer to the job description attached for a comprehensive list of duties, The successful candidate will receive regular supervision, work within a positive and effective Service Desk Team and be supported with their professional development. They will have opportunities to take the lead on specific HR systems in order to be the system admin lead for that area, developing detailed system knowledge. The role will work cross functionally working collaboratively with the wider HR function, other clinical and non-clinical services. This is an exciting time to join the team and be a part of this transformational change. Working as a member of the HR Systems and Reporting team offers an engaging, collaborative, and supportive environment that gives you the freedom and autonomy to carry out the role, whilst encouraging you to also be creative and share ideas and recommendations for change. For more information about the role please refer to the HR System Administrators Job Description. + All new starters have a thorough induction process, both local and Trust wide, which aims to create a positive supportive working environment allowing new employees to learn key elements of their role over a reasonable timescale. + Appointment to this post is subject to the trust receiving satisfactory references covering 3 years of employment or study. Please ask your referees to respond promptly to reference requests. + Employees are expected to undertake mandatory and statutory training related to their role. + We are ambitious in our pursuit of excellence, driven by the belief that a fair, just and fully inclusive organisational culture enables our teams to deliver the best quality of care and services possible and we work hard to ensure that our diverse workforce reflects the communities that we serve. + We welcome applications from all sections of the community, are an Equal Opportunities employer with a number of internal networking groups to support our employees and where possible will always look to make reasonable adjustments in order that you can fulfil the role to recognise your full potential. All our employees are committed to demonstrating through their behaviour our core values - safe, caring and excellent. + Oxford Health is committed to safeguarding and promoting the welfare of children and vulnerable adults, we expect all staff and volunteers to share this commitment. + Oxford is a world-renowned centre of excellence for research. Oxford Health works closely with the University of Oxford department of Psychiatry and the Department of Primary care, has a Biomedical Research Centre dedicated to improving mental health and the NIHR Clinical Research Facility at the Warneford site. The Trust also hosts the NIHR Applied Research Collaboration (ARC) which carries out applied research that directly impacts patient health and wellbeing

We are looking for an enthusiastic and committed individual to join our growing pool of Service Desk Administrators based at our Trust HQ in Littlemore, Oxford (with hybrid working). This could be the perfect role for you if you enjoy working with systems, work well in a team and can work autonomously when required. We are looking for someone with great customer service skills who has patience and can easily explain complex technical information to staff using everyday language. You will ideally have previous experience of supporting IT systems and databases, working in a flexible and responsive way to plan and prioritise your work to ensure deadlines and service standards are met.

Oxford Health NHS Foundation Trust has been rated as Good by the Care Quality Commission (CQC). We are a responsive and innovative Foundation Trust that places our values of Caring, Safe and Excellent at the heart of everything we do. We take great pride in our staff and believe that investing in you is key to us achieving our vision of outstanding care delivered by outstanding people. We work with a wide range of partner organisations to deliver care and support to people in their own homes and from a number of hospitals and community bases. We focus on delivering care as close to home as possible for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset. We actively support anti-racism, equality, diversity, and inclusion so, if you're excited about this job opportunity and you meet our Trust values, but feel unsure about applying, then please get in touch and we will be happy to have a conversation with you. We are also committed to increasing diversity in the workforce, that is why we actively encourage applications from those groups of people who are currently under-represented, which include amongst others: people with disabilities; men from all socio-economic backgrounds; people from diverse ethnic backgrounds; and people from the LGBTQIA+ community.

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team" Our values are: "Caring, safe and excellent" We offer a wide range of benefits designed to support your career and wellbeing. These include:

• Excellent opportunities for career progression
• Access to tailored individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Competitive pension scheme
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff accommodation (please note waiting lists apply)
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team