HR Systems Support Officer

The HR People Systems Teams are responsible for the production of all people related management information using systems such as ESR and eRoster systems. It is also responsible for the issuance of ID badges and Smart cards for the Trust and managing the administration transactional input into ESR., Providing administration support to the onboarding processes including the production of ID badges and smart cards, input of data into the electronic staff record (ESR), creation of user accounts.

Providing efficient telephone support to systems users across the Trust.

Meet and greet new starters at reception at the Royal Victoria Infirmary and Freeman Hospital for ID check checking, ID badge and smart card issue and to support individual staff queries.

Be a main point of contact for HR People Systems enquiries via email, phone and in person.

Input of accurate data into Electronic Staff Records (ESR) and other HR systems to support the Trust with access to high quality information.

General administrative and clerical duties as required.

We are looking for an enthusiastic and committed individual to join us to support our People Systems Team working within the Human Resources function at our office in Regent Point, Gosforth.

You will have a proactive and positive approach, with some experience using HR systems, ideally with the ESR and RA systems, the role will involve working at a computer screen during every shift.

The role would suit someone who enjoys systems and process improvement, interaction with people and the ability to work well under pressure to ensure deadlines are met.

The role is a part time position where hours can be flexible to suit both the right candidate and the requirements of the service.

Although specific system experience is not essential, applicants should be able to demonstrate a good understanding of IT systems to meet the requirements of this role and be keen to learn.

Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites

o Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)

o Newcastle Dental Hospital

o Newcastle Fertility Centre

o Northern Centre for Cancer Care, North Cumbria

o Northern Genetics Service

o Cramlington Manor Walks

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.