HRIS Coordinator, 6 month FTC

You will be joining the team at an exciting stage of our HR journey with significant investment in our HR technology and process design, with the implementation of Workday and other technologies to support the HR team in their effort to become a more strategic partner to the business. This role is to provide support to the People Technology team with the on-going support and maintenance of Workday and other HR systems. You will be the first point of contact for the team, triaging general enquiries via Service Now, escalating those where required and generally supporting on HR Information System (HRIS) requests and issue resolution, alongside contributing to business-as-usual activities and processes. You will work closely with colleagues within the UK and globally.,

• Provides day to day support for the firm's global HR Information System, including responding to general queries and contributing to data integrity, upgrades, testing, reporting, and project work.
• Triage and respond to queries from end users. Escalate queries where required.
• Applies basic configuration to the HRIS.
• Assists with core annual HRIS processes such as holiday carryover and annual salary review. Prepare documentation and execute tasks as directed by other team members.
• Maintains strong relationships with users in each key country to ensure effective use of HR systems.
• Undertakes any other duties as required to support the success of the implementation of Workday.
Training and Development
• Produces training materials, guides, know-how documents where required and contributes to training delivery where appropriate.
• Draft system notification communications in keeping with the system branding and send notifications to users.
• Acts as a contact for system user queries for technical support and resolves issues in a timely manner. Uses senior People Technology team members as an escalation point within the team where required.
Data, Metrics and Reporting
• Runs regular checks to ensure the accuracy and integrity of data. Responds to data audit queries in the system.
• Runs simple reports when requested on an ad-hoc basis utilising appropriate reporting tools and identifies when any of these requests become standard and should result in a templated report.
• Collects, collates, and summarises information or data as requested, ensuring completeness and accuracy, and provides it to others for decision making.
• Undertakes basic system imports where appropriate.
Configuration
• Makes changes to HR systems under guidance from the senior team.
• Builds configuration in the system, examples being building work shifts, work schedule calendars and public holidays., Flexibility on working hours required to support globally with key stakeholders in varying time zones. Early starts and/or late finishes will be required on occasions.
Please note that due to this role being onboarded during a period of change and transformation, the key responsibilities are subject to change as the project progresses and at Workday go-live when the project transitions into business-as-usual support for the technology. Business Services Competencies Clyde & Co is committed to providing extensive, personal and professional development opportunities for our people enabling them to be highly effective in their current role as well as assisting them to fulfil their career aspirations. The competencies are used to inform all aspects of Business Services career development. They vary across levels and different business areas and fall under the following areas:
• Technical Excellence
• People and Team
• Client/Stakeholder Relationships
• Service Delivery and Commercial Awareness
• Personal Effectiveness
This is the job description as constituted at present; however, the Firm reserves the right to reasonably amend it in accordance with the changing needs of the business.


• Well-disciplined and self-motivated
• Resilient and able to prioritise a busy and varied workload.
• Good attention to detail.
• Logical approach to problem solving.
• Highly discreet, always maintaining confidentiality of data.
• A good working knowledge or Microsoft Office, specifically Excel.
• Ability to learn new systems and gain appropriate skills timely.
• Effective verbal and written communication skills.
• Can-do, client-focused, and positive attitude.
• Empathetic and people-centric in approach.
• Ability to work as part of a team or individually when needed.
• An interest in HR and the technical side of HR is desired.