I&A Generalist Advisor

Are you ready to make a real difference in the lives of older people across Bromley and Greenwich? We're looking for a compassionate and skilled Information & Advice Generalist Adviser to join our dedicated team. In this rewarding role, you'll provide essential guidance on welfare benefits, care options, and legal matters, empowering older adults to live with dignity and independence.

What You'll Do:

Deliver high-quality, rights-based advice on welfare benefits, care provision, legal matters, and more.
Conduct benefits assessments, assist with claims and appeals, and help clients access the support they need.
Maintain accurate records, support our volunteer advisers, and conduct outreach in the community as needed.
Work closely with colleagues and partner agencies to ensure clients receive the most effective and timely support.
Why You'll Love Working Here: At Age UK Bromley & Greenwich, you'll join a mission-driven organisation that values equality, respect, and creativity. We provide a supportive, flexible environment where your work truly makes a difference. As a Generalist Adviser, you'll be a trusted community resource, helping older people navigate complex systems and access vital services.

If you're organised, empathetic, and committed to improving the well-being of older people, we'd love to hear from you!