ICRM Training Content SME

Citigroup Inc., Can be based anywhere

ICRM Training Content SME

Salary Not Specified

Citigroup Inc., Can be based anywhere

  • Full time
  • U
  • Remote working

Posted 2 weeks ago, 1 Nov | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 5575b1c34b12496da6ceec6feb02cc2b

Full Job Description

Serves as a ICRM Training Content SME for Independent Compliance Risk Management (ICRM) responsible for establishing internal strategies, policies, procedures, processes, and programs to prevent violations of law, rule, or regulation and design and deliver a risk management framework that maintains risk levels within the firm's risk appetite and protects the franchise. In addition, engages with the ICRM product and function coverage teams, in order to partner to develop and apply CRM program solutions that meet business and customer needs in a manner consistent with the Citi program framework. What you'll do:

  • Reviewing ICRM Training materials and assessments to ensure compliance with various regulatory and legal requirements and to ensure compliance risks are appropriately identified and addressed.
  • Coordinate with ICRM Training Leads to execute ICRM Training Plan, in partnership with Business Content Owner.
  • Support Business Content Owner with development of accurate training audiences.
  • Manage relationship between Business Content Owner and Instructional Design team.
  • Coordinate with Learning Implementation Services team to release and maintain ICRM Training.
  • Participating in the design, development, delivery and maintenance of best-in-class Compliance programs, policies and practices for ICRM.
  • Analyzing complex comparative data, preparing and presenting regional and global reports related to compliance risk assessments, and monitoring of compliance related issues.
  • Reviewing materials to ensure compliance with various regulatory and legal requirements and to ensure compliance risks are appropriately identified and addressed.
  • Investigating and responding to compliance risk issues. Investigating regulatory inquiries, preparing required documentation, making recommendations to senior management on how to proceed, and preparing responses for the regulatory inquiries.
  • Overseeing the monitoring of adherence to Citi's Compliance Risk Policies and relevant procedures and preparation, editing, and maintenance of Compliance program related materials.
  • Interacting and working with other areas within Citi, as necessary.
  • Keeping abreast of regulatory changes, new regulations and internal policy changes in order to further identify new key risk areas.
  • Additional duties as assigned.
  • Has the ability to operate with a limited level of direct supervision.
  • Can exercise independence of judgement and autonomy.
  • Acts as SME to senior stakeholders and /or other team members.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

    Then bring your skills in analysis, problem solving and communication to Citi's Independent Compliance Risk Management department., Knowledge of Compliance laws, rules, regulations, risks and typologies
  • Must be a self-starter, flexible, innovative and adaptive
  • Strong interpersonal skills with the ability to work collaboratively and with people at all levels of the organization
  • Strong written and verbal communication and interpersonal skills
  • Ability to both work collaboratively and independently; ability to navigate a complex organization
  • Advanced analytical skills
  • Ability to both work independently and collaborate with team members
  • Excellent project management and organizational skills and capability to handle multiple projects at one time
  • Proficient in MS Office applications (Excel, Word, PowerPoint)
  • Demonstrated knowledge in area of focus
  • Education:
  • Bachelor's degree; experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; experience in area of focus; Advanced degree a plus
  • What we can offer you: This role offers the opportunity to further develop your existing data governance skills in a fast-paced environment. As part of a small team, you would gain in-depth experience of a number of data governance disciplines, working with global stakeholders.

    By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

    By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
  • Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
  • A discretional annual performance related bonus
  • Private medical insurance packages to suit your personal circumstances
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends
  • Access to an array of learning and development resources
  • Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.