ICT End User Services Engineer
Hinckley and Bosworth Borough Council, Melton Mowbray, Leicestershire
ICT End User Services Engineer
Salary not available. View on company website.
Hinckley and Bosworth Borough Council, Melton Mowbray, Leicestershire
- Full time
- Permanent
- Onsite working
Posted today, 26 Oct | Get your application in now to be one of the first to apply.
Closing date: Closing date not specified
job Ref: e767192b49cf48d7aecbe2d947ebf7a3
Full Job Description
We are looking to recruit a talented End User Services Engineer who will support our user base to get the best out of the technology we use.
You will work with internal customers, suppliers and colleagues to deliver the highest quality ICT Service Desk experience as well as delivering new technologies and ways of working to the organisation.
You will focus on delivering great customer service and excellent solutions as well as proactive maintenance to keep our technology estate in tip-top condition.
The End User Services Engineer works exclusively with all technologies and devices that our customers use. You will need to be able to confidently support the following technologies:
Desktop - Windows 10 & 11, Microsoft365, Teams, Citrix XenApp/XenDesktop
Mobile - Android and Apple through our MDM (Intune)
Microsoft Services - Exchange, SQL, SCCM/Microsoft Endpoint Configuration Manager (MECM), WSUS
Active Directory and Windows administration tools
Virtualisation technologies - VMware, Nutanix (Acropolis)
Remote access systems such as TeamViewer
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.
Grade 6, £32,654 to £37,035 per annum pro rata
37 hours per week, permanent, participation in an out of hours on call rota as required
Based at Melton Borough Council with regular travel between sites of the extended Leicestershire ICT Partnership (LICTP)
Do you want to play a pivotal role in enabling two District and Borough Councils achieve their digital transformation ambitions?, Benefits include flexible working options, generous pension scheme and annual leave plus bank holidays.
Reasonable workplace adjustments are considered for all roles.