ICT Helpdesk Technician

An excellent opportunity has arisen for an individual to join a successful ICT department. The department is looking to recruit an ICT Helpdesk Technician on a permanent basis.

The successful candidate will provide first-line technical support for over 2500 users from across the school. This opportunity is ideal for someone with technical proficiency and problem-solving skills, particularly in resolving troubleshooting, network and server faults, desktop-based systems and printer related issues, quickly to provide efficient and effective user support. Depending on experience there will be the opportunity to work in ICT projects and undertake additional training to develop in this role.

Strong problem solving abilities, excellent customer handling, being comfortable working under your own initiative, excellent organisational skills and a flexible approach to work are key for this role.

Prior experience in an educational setting is desirable but not essential.

With some 2,500 pupils, Bolton School is a large, thriving, academically selective day school. It is situated a mile or so from the town centre in a stunning 32 acre campus and is within easy reach of some of the nation's finest cities and countryside.

A large Foundation Services Department supports the School operations and within this there is a trading arm, Bolton School Services Limited (BSSL). This includes BSS Weddings and Events, BSS Leisure Services, Kidzone and Patterdale Hall, a superb Outdoor Pursuits Centre situated at the Southern end of Lake Ullswater. Those who work within the organisation are able to combine the experience and pleasure of educating and being around young people with some of the challenges of a business environment.

An attractive salary and benefits package are available.

For further details and to apply online for the position, please visit the School website. If you have any queries or wish to discuss this position in more detail, please contact ICT Services on .

Closing date for applications: Monday 21 October 2024 at 12 noon

Applications will be considered in order of receipt and should a suitable candidate be found the vacancy will close earlier.

We aspire to have a diverse and inclusive workplace to reflect the diversity of our pupils and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and to join Bolton School. As an equal opportunities employer, we welcome applicants from all sections of the community and are committed to the equal treatment of all current and prospective employees. We do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

Bolton School is committed to safeguarding and promoting the welfare of children. The successful candidate will be required to undertake an Enhanced Criminal Records Check for Regulated Activity.

The successful candidate will provide first-line technical support for over 2500 users from across the school. This opportunity is ideal for someone with technical proficiency and problem-solving skills, particularly in resolving troubleshooting, network and server faults, desktop-based systems and printer related issues, quickly to provide efficient and effective user support. Depending on experience there will be the opportunity to work in ICT projects and undertake additional training to develop in this role.

Strong problem solving abilities, excellent customer handling, being comfortable working under your own initiative, excellent organisational skills and a flexible approach to work are key for this role.

Prior experience in an educational setting is desirable but not essential.

With some 2,500 pupils, Bolton School is a large, thriving, academically selective day school. It is situated a mile or so from the town centre in a stunning 32 acre campus and is within easy reach of some of the nation's finest cities and countryside.

A large Foundation Services Department supports the School operations and within this there is a trading arm, Bolton School Services Limited (BSSL). This includes BSS Weddings and Events, BSS Leisure Services, Kidzone and Patterdale Hall, a superb Outdoor Pursuits Centre situated at the Southern end of Lake Ullswater. Those who work within the organisation are able to combine the experience and pleasure of educating and being around young people with some of the challenges of a business environment.

An attractive salary and benefits package are available.