IMS and Order Communications Specialist Team Leader

The postholder will be responsible for the system administration activities, database maintenance, system testing, problem analysis and resolution, training and user support for the IMS (RIS) and the Orser Communications Solution. The postholder will ensure that all information, irrespective of media, is processed and used in accordance with policies and procedures.
To provide administrative and first line management and support to the PACS and IMS team and to assist with the transfer of images using the National PACS Teams. To ensure all clinical staff receive appropriate training in the use of PACS and IMS. To work closely with all staff to provide and maintain a working system. To identify and develop in conjunction with the PACS and IMS Manager future software development potential of PACS/IMS and changes in clinical practices to meet the Trust's business needs. To manage the Clinical System Support Team and helpdesk daily. To manage in association with the Pathology IT Team the radiology aspect of the ICE Order Comms solution maintaining the catalogue between Order Communications and RIS., Promote and develop user awareness of the importance of user accuracy and adherence to
policy when using IMS and the Order Communications Systems.

• The postholder will be working in an environment that requires a high degree of accuracy and

attention to detail, pressure with time constraints to turn around and process complex
information and dealing with a diverse client base.

• The postholder will apply their analytical skills and judgement when responding to issues and

problems with Clinical Systems to rapidly re-plan and prioritise their work, and/or the work of
others, in response to the emerging issue to ensure rapid and accurate resolution.

• The postholder will be able to demonstrate the ability to co-ordinate, plan and deliver user level

training to individuals and groups, as required.

• The post holder will be responsible for maintaining stock within the PACS Team and raising

orders as required.

• The postholder will be responsible for ordering IT items via the catalogue
  
  Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.

Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.
Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.
Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old.
Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.