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In-House Brand Account Coordinator

Imperial London Hotels

In-House Brand Account Coordinator

£32000

Imperial London Hotels, City of Westminster

  • Full time
  • Permanent
  • Onsite working

Posted 3 weeks ago, 28 Aug | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: da5535fcfee64493a401aa13f1c90c3b

Full Job Description

  • Receive and prioritise incoming project requests uploading them to the system.

  • Develop and maintain project schedules, ensuring deadlines are met.

  • Communicate with team members and designers.

  • Act as a point of contact between the Design Studio and other departments.

  • Provide regular updates to Brand Manager on project status and any issues.

  • Ensure that all design work is completed on time and meets the required standards before sending to Brand Manager for sign-off.

  • Coordinate the delivery and installation of design work in the venue or digitally as needed.

  • Ensure all project documentation is organised and accessible to relevant parties.

    Our Design Studio plays a pivotal role in bringing our visions to life, and we are seeking a dedicated and detail-oriented Account Coordinator to join our dynamic team.


    • The Account Coordinator will be responsible for the smooth operation and coordination of all incoming projects within the Design Studio. This role will involve managing the end-to-end process of design projects, ensuring that all tasks are completed on time and to the highest standard. The ideal candidate will be a proactive communicator, capable of working with team members and key stakeholders to keep everyone informed about project progress and deliverables.

    If you are passionate about branding, possess excellent organisational and proof-reading skills, and thrive in a fast-paced environment, we would love to hear from you.,
  • 1+ years of experience in project coordination or account/brand management, preferably within a creative or design environment.

  • Enthusiastic and proactive, with excellent time management and organisational skills, adaptability to work to changing priorities.

  • Strong ability to work quickly whilst still ensuring accuracy and care still prevails and deadlines are met.

  • Highly self-motivated, as well as a team player and good communicator.

  • A keen eye for detail and a commitment to quality.

  • Strong proof-reading skills.

  • Excellent written English language.

    Imperial London Family of Hotels may not be the most immediately recognisable hotel brand and yet it has a celebrated history as the owner of numerous hotels in Bloomsbury, London for over 185 years. Throughout this time, it has remained an independent and private business, and is currently under the Directorship of the 7th generation of the same family. Imperial London Hotels own and operate seven 3 & 4-star hotels near Russell Square underground station, including the UK's largest hotel, The Royal National Hotel (over 1,600 rooms).


    • These are exciting times for Imperial London as it seeks to evolve and modernise all areas of the business whilst keeping its unique heritage and culture at its heart. The flagship Imperial Hotel is undergoing a major refurbishment and will open in early 2026 as a 4
  • Deluxe Hotel and a new jewel in the crown of the London's hospitality offering. In May 2023, Imperial London unveiled a confident and contemporary new brand identity, laying the foundation for future business growth and success.

    Holidays 28 (inc. of bank holidays) pro-rota increasing with length of service up to 33 days

  • Free meals on duty

  • Uniform & dry-cleaning

  • Workplace pension scheme

  • £300 Refer a Friend Scheme

  • Employee recognition

  • Employee awards

  • Social events

  • Interest-free Season Ticket Loan / Travelcard Loan

  • 50% discount to friends and family in our hotels on hotel rooms & 20% discount in our restaurants (subject to availability)

  • Local discounts at Gym, Dry Cleaners, Bowling and Restaurant outlets

  • Shopping discounts across several high-street brands and online retailers

  • Mental health first aiders support & well-being

  • Employee Assistance Programme- Supported by Hospitality Action


    • Career & Development Benefits:
  • Training and development through our Imperial London Hotels Academy

  • Access to fully funded apprenticeships (subject to eligibility)

  • £1,000 for your chosen course for development once you complete our Buddy programme (subject to eligibility)

  • Access to Supported Study Scheme (subject to eligibility)

  • Annual Free English Course accredited by UCL Centre for Languages & International Education

  • Opportunity to explore other roles within Imperial London Hotels after 1 year of service


    • Extended Benefits:
  • Technology Scheme (subject to eligibility)

  • Cycle to Work Scheme (subject to eligibility)

  • Workplace Nursery Scheme (subject to eligibility)

  • Electrical Car Scheme for senior management positions only (subject to eligibility)